Hi all,
I too just had my wedding a few weeks back. My wife and I were happy with Pan Pac. The food comments were all v.good. Everything went well. Now that I try to think back, I can't really remember what happened during my wedding! haha cos I was busy entertaining my guests. Somehow, at the last min we managed to max out the tables at ocean ballroom and there was an unexpected increase in # of guests. Luckily I had great brothers and ah yees to help out.
Anyways, my coordinator was Thomson. And like many good comments from others, mine goes to him as well. He was a great help and is prompt. He will try to fulfill your request if it's within his power to do so.
I also had a concern about the long march-in aisle, where the guests at the front won't be able to see the projector screen at the back. Esp. more so when the front tables are our vip and bridal table! So what Thomson did was to get us another mobile projector and screen for the front.
In the end, my wife is happy. More importantly, both my parents and her parents are happy.
Oh one important thing thou. Car park at pan pac is extremely difficult to get during sat nite. A few of my guests told me they almost wanted to give up looking for a lot. Some had to park else where.
******* So Remember To Tell Your Guests To Be Early Or Take Public Transport *******
Due to this problem, we had to wait a while for all my guests to arrive. Its really that bad.
Finally, we are extremely satisfied with the bridal suite! haha. Was v.v.nice. The suite gives you access to the executive lounge (something like that) at the 22nd floor, where they serve complimentary food and drinks. After our wedding, we just relax at the hotel and did some light-hearted shopping. Maybe one not-so-good thing was the view. Ours was facing suntec. I'm not sure if they have sea-view room thou. But anyways, it wasn't a big negative for us.
Hope we shared some useful tips for brides and grooms to be.