Pan Pac Banquet Service

frankw

New Member
Hi all
Highly recommend you guys to check on the service standards of the banquet manager and integrity of the banquet manager.
1. I have to be the one chasing him and he always tells us things last minute
Am I the banquet manager? seems like that is my job.
2. To our horror, the hotel lobby was under renovation when we appeared for food tasting. We were not informed. Now we do not know if the lobby renovation will be done by the time it is our wedding. We would not have chosen this hotel if we knew this
3. rude/sarcasm when our overall experience has been getting from bad to worse
4. Now to ask for XLR input for the singers with nylon guitar (not electric guitar) and having to deal with sarcasm and excuses
Not helpful at all

Regret choosing this venue.
 

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