Signed for the claymore ballroom and now choosing food options.
Initially, I signed the Idyllic package for $2,088++ because account manager said I can just pick and choose whichever course menu I want to upgrade to the Euphoria or Pristine level at some additional cost.
Suddenly found out the hard way that upgrading just the soup brings up price to $3,100++ which exceed the highest Euphoria package of $2,988++.
Even trying to cater to 2 vegetarian guests I have to pay $4,000++ because they say can only make in batches of 10 pax.
I am honestly baffled by their greed, is this even normal or should I raise this to hotel management?
Also very disappointed with how the account manager treats a customer paying $65k (potentially $85k if i upgrade). Many times they take ages to respond (on leave most part of the year??) but when they need something they call me on the spot even when I am working and not available. Feel that is very unprofessional.
Very frustrated and hope to get fellow bride/groom's perspective.
Initially, I signed the Idyllic package for $2,088++ because account manager said I can just pick and choose whichever course menu I want to upgrade to the Euphoria or Pristine level at some additional cost.
Suddenly found out the hard way that upgrading just the soup brings up price to $3,100++ which exceed the highest Euphoria package of $2,988++.
Even trying to cater to 2 vegetarian guests I have to pay $4,000++ because they say can only make in batches of 10 pax.
I am honestly baffled by their greed, is this even normal or should I raise this to hotel management?
Also very disappointed with how the account manager treats a customer paying $65k (potentially $85k if i upgrade). Many times they take ages to respond (on leave most part of the year??) but when they need something they call me on the spot even when I am working and not available. Feel that is very unprofessional.
Very frustrated and hope to get fellow bride/groom's perspective.