Hotel Fort Canning

I'm using the marquee for church ceremony from 5 to 7pm then banquet in the ballroom. Don't like the ballroom too. Agree the ceiling is low. But no choice. We want our guests to witness our solemnization and I've always wanted an outdoor garden concept.
 


i am doing the matrimony @ the space just outside of the marquee den banquet in marquee. i think i will write in my invitation to get my guests to wear something light.
 
Using the space outside the marquee as cocktail area. For guests who arrive early as my banquet starts immediately after church ceremony.

I'm getting someone to design my programme booklets in a fan shape. Guess that will help cool off a bit. Thanks Porsche for the advice!
 
Angel> Do you have space inside the marquee area to hold your solemnisation? If it rains, I can move the cocktail reception inside.

I was at Legends once when it was raining heavily. It's not that bad cos you have the marquee. The only prob is there's no shelter between the lift area to the marquee. But it's only a shoirt distance. So maybe if it rains, the guests have to take the lift to the ballroom level then climb up the stairs to the Palm Terrace.
 
I just had my wedding dinner at the ballroom last month, Sept. My co-ordinator is Sophia and she's really good. Attentive to details and made my wedding a success. Gave me lots of ideas and helped me through the whole wedding process. She is indeed very helpful, friendly and most importantly approachable. She arranged everything nicely for my ROM and dinner on the same day.

Overall: Happy Bride with much disappointment with their management.

*************************************************
Attention to all wedding couples:
My only advise for all Wedding Couples:
PLS REMEMBER TO CHECK THE RECEIPT AFTER YOU HAVE MADE THE PAYMENT FOR THE DINNER.
(TABLE VALUE + 10% SERVICE CHARGE + 7% GST). (STATED IN THE CONTRACT. MAKE SURE ALL PAID).

(true incident!!! otherwise troubles coming...)
************************************************
This happen to me:
The banquet manager FORGOT to charge me the 10% service charge and it was only a few days later that I was informed. I was very upset. No phone calls, No apology from the banquet manager (it was his mistakes) and all I get was an email asking for payment. Should I pay for it??? Pay for their mistakes???

Conclusion: I have to pay back the service charge otherwise legal action taken.
+++++++++++++++++++++++++++++++++++++++++++++++++
Customer Service:

Second incident: During the dinner, they had accidentally spilled the glass of red wine on my friend's clothing and the host were not informed even till the end of the dinner, while signing for the bill, nothing mentioned about it.
Despite my initiatives to follow-up on the dinner, nothing was mentioned. Again, no apology and not apologetic. It was so embarrassing and upsetting only to know it from my friend through an email the next day.
+++++++++++++++++++++++++++++++++++++++++++++++++

These are all the hiccups during the dinner. Nevertheless it was all well...
 
Kuaile> Have a stage already for my church ceremony at the marquee area. It's different from solemnisation, which is simpler. The chairs are arranged in theatre style and the entire thing will take around 1 hr plus. Will be spending quite a bit on the decor there myself as Legends only provide stage, chairs, table for reception and solemnisation and sound system. Paid a substantial amount just for the rental of the marquee area. After the ceremony, the guests will move down to the ballroom and dinner starts immediately after that.

intriguer> Service doesn't seem that great after all. Told my coordinator on the day I signed the contract to give us the breakdown of the invoice before AD. Saw her jotting it down.
 
J & J - Actualli i'm pretty happy with their service initially. Happy working with my coordinator, she offers great help and gave lots of ideas.
I just don't like the way 'they' handle this issue. Money is a sensitive issue and I hope our brides don't go through this trouble.
Just a kind reminder.
Remember to check if they charge you with full amount, otherwise it will cause lots of inconvenience. I would rather pay them back the service charge than to get into more trouble.
It's the AD that matters, when most of us are so drunk to check out what we paid...

Importantly Be a Happy bride and enjoy your weddding day!
 
Thanks for your advice intriguer... Actually a bit concerned about the sound system at the Palm Terrace. Heard that it's not v good. Have a number of pp performing during my ceremony so not sure if the mic will pick up their voices.
 
The sound system is quite good. They have live projection only for the stage but they won't be able to project live while marching in, so the people sitting on the other side of the ballroom will not be able to see it.
 
Heard they were saying there'll be a change in the marquee.. improvements would be made... my hubby and i are looking forward to improvement of the marquee.. but hope they won't change the feeling of the marquee..we just love the cellings'..
 
ya... the seilings are there they gg to put more crystal hanging there so that when lights are shine... it makes them lovelier.. =)
 
Ya. The tentage is new and same as the current one. They are going to put in chandeliers to make it look classy. I heard it will be done by 7 Nov. So we can take a look soon...
 
J & J i cant wait to see the new lay out.. ya ya is called chandeliers... i dunno wad it called at first.. keke..
 
oh... sounds pretty classy.. my hubby and I will be going down to see it too.. we've alr booked the marquee for our AD next yr sept. (^-^)
 
wow... tats good... ya... think will be classy... juz hope the coolers will be provided for instead of paying for it.. coz the fans will be lesser then..
 
We have to pay $150 per cooler right? Forgot to ask my coordinator about it. If anyone's going down to see the new tentage, can take a pic and upload it here?
happy.gif
 
By the way, I saw from another thread that says for the march-in, there's will not be any dry ice effect.. if want, must top up.. i forgot to ask my coordinator.. anyone got any idea about this?
 
Kuaile is right. I've read that in the contract.

I heard from my boss the marquee area is really hot. He was there for an event at around 5 to 6 plus and in shirt and tie. Another friend was there for a wedding 2 weeks ago. She said it was all right. So I think it depends on the weather that evening.
 
pray hard hard...

hope good weather... sob sob... but end of the yr should be rainy or cool seasons right.. hope.. it will be cool.
 
If you are interested to see the new tentage, you can send me a PM and I can give you the link to my blog. I think somehow, the ceiling fans spoil the look.
 
Hi everyone, i am new here. Thinking of holding my wedding dinner at the Palm Terrace. Does anyone has any feedbacks to share with me? And can PM me your package for reference?
 
J&J, i've recieved... the chandeliers not as nice as i thought it would be.. lolx... ya like wad you say the fans spoil a lil...

hope they can put in free coolers.. haha..
 
Did you ask them for free coolers? I saw the coolers the other day. Very big and ugly at the side. Heard from someone who had her wedding there that they are not of much use unless the guests are sitting near the coolers. My colleague, who attended her cousin's wedding there, found it ok without the coolers. So perhaps it's not necessary if your wedding is around 7 plus.
 
Angel & Adeline> Have emailed you two...

Pinky> Are you having wedding lunch or dinner? Maybe you can give me your email add and I can send to you.
 
Angel... have to rent..
May period i'm not sure if its hot not... coz it all depends on the 'seasons' we have on that month...
i noe mine is dec so... ore of the rainy season lor..
 
I think it's better to rent those coolers. In case, esp in May. Will be renting some as my wedding also in May. Maybe in dec, it might not be necessary.
 
I think it's better to rent. In case, esp in May. Will be renting some of those coolers as my wedding in May too. Maybe in dec, it's not necessary.
 
J&J- received. thanks.
the chandelier looks quite alright lei. Think our wedding ard the same date. i pray that on that day it rain abit jus b4 so it wun be hot
 
Hi Adeline, your wedding is in Sep next year? Mine will also be in Sep. When is your AD?

I have went down to view the marquee. I think the venue is so perfect. The only concern i have is the weather. And i am also afraid there will there be mosquitos at night.
 
Mine is on Sep.. So I will not be renting the coolers.. just hope the weather will be good..
(^-^)

>Pinky: are you getting the marquee or ballroom?
maybe u can try asking your coordinator to let you know when is the next upcoming wedding and you can just take a look on how it goes..feel the actual ambience... my hubby and I did that..
 
Hi Adeline, i will be getting the marquee. Nothing fantastic about the ballroom. I have already went down to view the marquee and we like it alot. The coordinator is rather busy that day and we din manage to talk about the package. Will have to find a day to discuss again. Are you taking the Chinese dinner set or Buffet?
 
Hi J & J - would you send me the link? my email address is [email protected]

I also booked (tentatively) the marquee for my wedding in 2010
happy.gif
so would really like to see the new look at the marquee, thanks
happy.gif
 


mm&pw> No prob! Just sent an email to you...

Pinky> Have you made the booking? If you are worried about weather, it's actually not too bad if it's at the marquee area. I was there once during a storm and it doesn't affect as long as you are inside the marquee area. The only worry perhaps is the small area between the lift and marquee. No shelter so the guests might need to get to the marquee via the lounge area.
 
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