hi Sharon, i held back $300 for the 2 stools that they hv not delivered. i called Susan to tell them i do not want the stools anymore, cos they hv delayed for so long! but she says the china factory had manufactured stools oredi. and i also mentioned to her that there is the 5% compensation. but she gave some excuse.. they delivered my furnitre on 18 sept. till now, still no stools.. terrible.. but me no hurry oso.. just that their delivery is real screw up! as for defects, so far, no defects seen... but i find that the workmanship is not as good as Melandas.. btw, i hv a melandas couch and the stitches are much neater.
hi gina,
my ID is Ivan from Iconn Alliance. my dining table cost $1080 including 4 chairs.