Hi, If any of you are planning to go to Bali, please do not stay at Villa Forte in Kerobokan!
The villa is nicely done in a mix-Balinese-Mediterranean style. We had the two bedroom villa and shared it with my sis-in-law and her husband. It's owned by a British ex-designer and her Italian partner. The villa is nice, but the owner is not, and she made our holiday hell. Here's why...(long story coming up)
First she insisted that payment be in US currency. That's fine, but when we gave her the money, she complained that it was the 1996 series, not the 2000 series, and that they were small notes (USD20/50, not 100s) and that she would get less after the conversion. She had neglected to mention any of this during her online and telephone exachanges with my sis-in-law (who made all the travel arrangements and payments) so none of us brought any more USD. In the end, she accepted what we had grudgingly. Money is money, after all.
Second, my sis-in-law had asked her to help us book a driver for our first day there. She did. When the driver was taking us around, we asked him if he'd be able to drive us around the next couple of days, or if he was contracted to the villa. He said no, he's a freelance driver and the van belongs to him, so we booked him for the next day.
The villa woman found out and accused us of being "unethical" (her words) and going behind her back (her description) to "tempt" (her word) the driver with money. She insisted that he belonged to the villa and that we should not have hired him without asking her. She found out that he had charged us less than what she would have, and wanted to charge us extra. We found out that she had pocketed a 50% commission from the driver's fees for the first day's work.
She also claimed that the driver had complained about working more than eight hours that day. Thing is, when my sis-in-law spoke to the driver, he had agreed to be with us for the whole day, including lunch and dinner. We invited him to eat with us, and he did. We did ask him about the complaint, and he insisted again that he did not. We are inclined to believe him, rather than her.
The villa woman said that he did complain, then proceeded to claim that that all Baliness are liars, that they'll say one thing in front of you and another thing infront of someone else. She continued her attack, saying that Balinese are stupid and let tourists make use of them, that they would swear on their mother's graves and lie to you at the same time etc. All these are her words, mind you.
She also had another shock for us. My sis-in-law had transferred the desposit though the bank to her, before we got there. When we arrived she said that USD15 was missing. But when we checked with the bank here, the full amount has gone through. She said that this missing money thing had happened several times and that she didn't know why. When we asked her to show us the bank statement, she refused.
We had a mini-confrontation. Her partner, the Italian guy, was on her side at first but started to understand our perspective as we spoke. He gave us a lift to the beach later and told us that she was a "difficult" woman! Haha!
In the end, we decided to forget it all and just give her the money. It was a small amount, thankfully, and it seemed better to just get it over and done with than let it hang over our holiday. We'd made our case clear and now we're just going to warn everyone about her.
It's sad, really, because the Balinese are really nice people, and it's really disappointing to see the 'rich' westerners coming in and making use of them.