Ger, then u must tell her mah, dat helo, i dun juz wana view the ballroom, i wan to discuss more also. Most probably alot of couples call juz to ask them to bring them to the ballrooms for viewing then after viewing, realised the ballrooms not to their liking. So for them, its really a waste of time lor. But i tink most couples thought need to call co-ordinators to make an appointment to view the ballrooms, when actually, its not necessary lar. And i tink NCQ only 2 co-ordinators? Its pretty hard to expect tip-top service from them. I have to admit, i get much better service from The Regent and GCW. But wat to do...no budget to hold there. Im not saying we pay less, means we gota make do with less than satisfactory service. It all depends on wats more impt to you. Service? Price? Location? Menu? Ballroom? If u reali love the ballrooms, then bobian rite? Else, choose somewhere where u r reali hapi to sign the contract with...Else u will feel very short-changed later on lor.