Jacqueline: ya alot of ppl spoke to her, in my opinion which I don expect all to agree; guess either she speaks very fast or everything she reply is 'i will check then let u know' answer tts y the session can always end fast then she gets to speak with many ppl..then from there she can build her popularity..haha
Kaixin: I told her to go thru our contract before meeting us and when we meet her, she din give us a time but just tell us to call her when we are going over and when we are there, she made us wait for quite a while till i need to go off already then she came and meet me for less than 10 mins..y..cos she din bother to read thru the contract when I told her to so whatever i ask her she dont know and always like to reply i will check then let u know..and most of the time, watever qns i ask tt is the typical ans of hers. She has no initiative to find out more info that will be helpful to us and whenever she says she will revert, it takes her quite a while and her ans to late reply is always 'I am very busy' and to think I have to email her to remind her most of the time..then y do I want someone tt is so busy to reply me to be my coordinator unless she is busy attending to my needs and worse still lack of information fm her always since she is new. Every couple under her care should have equal attn fm her (if pos) but she has to b the one to plan and if u ask me, she has poor planning skills.
There is still lots of unhappy thing abt her that is just too long to relate..if you r interested to know, I may need to take some time to type out then email u personally.
For now, since u hv nt signed the pkg, you can definitely approach another coordinator which I rather you go to Albert (first choice) then followed by Terrence. Y i rec Albert, cos he is the banquet director so in terms of needing someone to give more affirmative answer then by right he definitely can give make decision and provide more info since he has been with the hotel for some time.
Just for additional info, 'I' has been with this hotel for just few months and I even wonder if she has passed her probation period and wonder if she has prior experience or not..but if u ask me..I doubt so and her PR skills CMI.