Hi all,
Just to share, my curtain experience for my living room and MBR. all full-length.
I went to 3 places. 1 recommended by my contractor and 2 others found in this forums. One of the place is somewhere at serangoon road where the shop opposite is the famous indian temple that will have Thaipusam (not sure spelling correct anot). That shop is horrible. When we went in, we are looking for the person that our contractor had wanted us to look for, but since the lady there is serving a middle aged couple, we decided to wait. we waited for about 10 minutes and wander around the shop and self help ourselves with the samples. the lady occasionally or rather once or twice look at us and smile only when eye contact is made.
No apologies that she is busy and will get back to us soon. Nothing of that. That's just the beginning. She was introducing some stuff for the couple together with a guy around 30s. From what we heard, seems a big client to them. After the couple has left, we mentioned the person that we wanted to look for and turns out to be that person is not around. Nevermind, we request to look at the samples. wanted something that we like and ask for it. The lady took out lots of samples and said this are from china, and that they had more costly and more expensive samples.
She speak in chinese cos she saw my MIL. when my wife told her that my MIL knows english then she speak english in a more comfortable tone. Her chinese is really bad. She admitted that she is from english school and her chinese sucks. We did not ask any of this. She was also weraing lots of bling bling around and her specs have a chain of bling bling connected to it. Her hands are full of bling and her shirt also had bling beads. Totally over bling. Next we ask for other samples. We kept asking for other samples without mentioning on the price nor the budget. she kept showing us taiwan and china samples. she did not mention or ask wats our budget. she did not tke any belgium materials as she kept referring to them as more expensive materials.
As its ard 540pm and another young couple came in, I decided to butt in and ask directly we want quotations for our windows. SHe said," I am busy at the moment, (implicitly referring to the other couple) and we are closing at 6pm and I am going for dinner". DUH!. You go dinner got to do with me meh? wahkow. Obviously she is not keen on our business and did not even bother to do quotations for us. SHe just ask us to call the person whom we are suppose to look for and tell him we want quotations as she is busy. We left the place and my MIL was so furious that she wanted to scold our contractor for introducing such a person to us. All of us had the feeling of being put down and not valued as a customer.
I repeat once again, the shop is at serangoon road, opp a hindu temple. I really cant remember the name.
Next, here's my 2nd shop. MGL furnishings at Lavendar st, eminent plaza, behind the bus stop there.
I can say that the service is up to standard. May Cheong was the one who served us and gave us quotations. she frankly told us the materials we chose are from taiwan but she also has belgium materials and even ask if we wanted to tke a look. the price she quote was ard 700 only for taiwan materials. (note: not whole house) we find that its so much better than the above shop. we nearly signed with her but since we got another shop in mind, we decided to KIV this shop. If I ned to do curtains again, I will definitely look for her.
My final decision is at this shop. The famous Jimmy Textiles in this forum.
James was the one who serve us. His service is good as well. My MIL also order from them as well. quotation is definitely much higher than mgl. 1300. but he said his is belgium materials and japan track or something like that. So we decided on him after much bargaining since my MIL is doing from him as well. I even arrange for them to come my hse to tke measurements on sun nite which is the next day after we order from him.
One thing to note, they will not call you to make arrangements even though they said they will. Call them up yourselves after the period is over. the person said will call once curtains ready which is abt 2 wks. 2 wks later no call, made the call and arrange them to come down on the 3rd wk. they came and drill, install and arrange the curtain in my MBR. BUT the living room, they sewn the wrong measurements. too short. of cos we wanted to change it. but the thing is, we still paid the remaining balance to them by cheque. they said 1 wk later will call us back to fix appt to come down and hang the curtains. 1 wk later, no call, again i call and made appt and they came down, checked and to my expectations, they DONT patched it to make it longer. they sew another new piece for us. Heng. If not our money areadi pay them and they play afool with us then we sure lose out. but since this shop has quite a reputation in this forum, we decided to trust them and we did not regret it. they sew a new piece for us instead of patching it to make it longer.
Recommendations by me based on my experience. do look out for my sharing of experience with other vendors which i bought from in other threads. Why i share? cos i learnt alot from this forum, so decided to share.
