I do not agree with astro girl. I went to Asia excel before and their service is awesome compared to the service in Jalan Bersa.
Went to compare prices of some electronics items with the famous Hong Liang elctronics gave. It was reasonable but Asia Excel gave me a better price. Look for Alan, he will be able to give u guys a very fantastic prices.
I bought my stuff at Poh Joo (Jln Besar), the boss offered quite an attractive pricing, and the service is goood, friendly and detailed.
Actually before we closed the deal with Poh Joo, I went to Asia, Eng Soon Huat, Royal Franco and Tai Heong.
Well, Royal Franco has a good price for its toilet accessories (better than Poh Joo I should say), but bcos Royal Franco don't carry Rinnai's Hob & Hood,and also bcos the shop is small, they don't display everything, but they do have brochures for you to choose from (but my FH is that type who need to see and feel it in person), so we forgo Royal.
Same with Asia,their service, pricing is good, but bcos they don't display everything (but have brochure to choose from), so we forgo Asia too.
Eng Soon Huat's pricing also not too bad, but their customer service not that fantastic (not as helpful and friendly compared to Poh Joo- my personal opinion la), so we forgo ESH too.
Only Tai Heong offer me the highest quotation (abt $600 higher than Poh Joo).
I bought my electrical goods from the shop,SWEETSON as recomemended by this forum and had encountered a lot of delays in their delivery. SO WAT IF THEIR GOODS ARE ONLY ONE HUNDRED CHEAPER but you got to waste your leave for nothing. Guess our pay per day and the time waste/ anger cost much more than that.
Because of them, we had to take many days leave to wait for them to send. Up til today, our Fridge had not arrived since 22 May. They had requested us to give them 1 wk grace notice to scheudle the delivery. They so far have given us 3 dates for delivery since and still no sign of fridge yet. Everyday there are new reasons coming up from the shops such as the delivery man has sent out the goods, shld be there soon, the fridge is damaged when in warehouse, the model is discontinued..the delivery guy is sick,the new model is not here, no delivery dates exact blah blah.
Sick and tired of talking to her.
The shopowner is always giving us a vague date like either today or tomorrw kind of stuff. No exact date and timing.
This is definitely not the right attitude to work with. Giving inaccurate dates and the timin too incorrect.
My advice is to go to other shops to get ur stuff.
okok...now my turn to review on DAv electronics performance.
I bought tv, fridge, washing machine from them.
i went there on 2 separate occassions. so i have 2 invoices with them. i schedule for 1 July but change to last sat. had to call them twice to confirm address changed.
Since i had 2 invoice, 1 is with TV, the other is fridge and washing machine. The fridge and washing machine, dav gt Accord pple to come and deliver to us. the address was updated. the Tv is delivered by samsung pple. but their address not updated but they are the ones who call me and came to my new address eventually.
their price are definitely not the lowest as compared to sweetson. But i dun like the attitude that sweetson give. when i called for quotes. they sounded buay gum wan. like not interested in my biz. although cheaper but i choose dav eventually. when i went there, its vince who took my orders on both occassions.
so far since devliery not done by dav, nothing to tok abt. but dav followed up and call to said the cheque are paid to them instead and not the delivery pple and they will come down to collect. they said to test the system and when they come n collect the cheque, they will listen to our feedbacks.
true enuff, dav sent 2guys and they ask if there is any prob. inform vince maybe tv abit high but then im the one who choose the height, so cant blame them. vince said actually is ok after he seated on the sofa and look at the tv.
so overall, other than coordination prob of the address, no issue with dav. very satisfied with them. highly recommended. areadi started recommending my friends and relatives and colleagues. but then the only con is the shop is at bukit timah. not very accessible unless u gt car or tke taxi.