i agree.. so better bring all necessary stuffs, including ur birth cert ok!! dun later they suddenly gila wan tis & tat, if u nv bring tats it.. balik rumah come back next day..
i had a very bad experience wif them once in JB when i wanna change my msia license to sg license.. si bei KNS. wen i reached ter, u knw wat they said? the officer in charge ON LEAVE! i hav to go back again another time! idiot rite??? wa lao, as if the whole government onli 'TAT' officer working..so mad leh.