hi ppl,
I bought a Electrolux EWF1495 front load washing machine in October 2008. Cost: S$1662.
Just this week, it broke down. Arranged for an appointment and the service personnel come.
From the way he works, seriously dunno whether he knows his trade or not. He progressively changed all the parts, one by one. Change one and then test. Cannot, proceed to another one and test again.
I can see that he is trying out "mix-and-match" of the cables and wires he pulled out after putting in the new components. After all that, it still does not work.
Finally, he said it is due to the motor card, which he does not have on hand. So the repair cannot be done by today and I have to be stuck with my dirty laundry over the CNY period.
He also commented that since the outlet hose was cut and shortened, the warranty may not cover.
What does motor card spoiled and outlet hose cut and shortened have in connection??? Beats me.
This is the most expensive washer I bought over the years. From a $399 to a $899 to this $1662.
He also said that we shall use "Low sub" detergent. From the user guide, concentrated can still be used if we are not using the pre-wash mode. So wht's the problem?
Morale of the story - high end washer may not be good.
And I seriously won't recommended Electrolux to anyone. First time purchase of this well-known brand and the highest range of their products = worst ever experience.