Hi all, I would advise anyone who is keen on Miele washer/dryer, and can wait a couple of months, to purchase them at Tangs during their member/citibank 12% Rebate Day.
The rebate is in $hundreds, enough to redeem for perhaps a Miele vacumn cleaner or any other stuff you fancy!
I learnt this lesson recently through the hard way, having paid for a washer and dryer set at $4388 just 5 days before Tangs Rebate Day. The sales consultant (at a big electrical retailer) whom I bought from said that Miele's price was controlled so i foolishly reckoned I couldn't get a better deal somewhere else...
My current EF washer which cost not more than $600 has been in use for 6.5 years with no significant problem. So I lost 6 years even before I start using Miele...
After I emailed Miele about my unpleasant experience, I received a call from the Head of Sales the next day. At some point, I could sense the guy was getting impatient talking to an "unreasonable auntie". He promised to call me by today to follow up but i have not heard from anyone.
Paid a premium price but can I trust Miele's customer service??!