Hi all! Been reading through this thread cos had my wedding luncheon at Marriott. Though never thought of coming in here BEFORE my wedding.....don't know why.....
Anyway, juz to give all of you more assurance that Marriot's service during AD is excellent. Mine was held on 4 Sept, which is ba yue chu yi so some guests are actually vegetarians. One waiter/waitress told Christine about it and she was able to arrange vegetarian food for my guests immediately. Kudos to Christine and the waiter/waitress.
Some of you might find that Marriott ppl might not respond quite quickly to email which, yes, I agree. Initially when I called them, asking them to fax their packages over, there was no news, untill I call up again and enquire did they respond immediately. Though it was a little rough start, but it ended sweetly. During our check out day, cos my hubby forgot to extend the credit card limit, so we had to stay on for quite a while before we can settle the bill, Marriott didn't even chase us. (suppose to checkout at 12pm, we delayed till 4pm!). Only the cleaners were complaining though....
Anyway, have faith in them. If there's any questions, always call them personally. Don't email. Isn't there more assurance to talk about it and settle it on the spot than waiting for answers?