Hi all,
to add on to the wonderful experience we had at SGBridal today, let me narrate the services, attitude and professonlism they showed. Btw, we spoke to their senior staff, Ivy Lau
Arriving at City square JB:
They were very friendly and they offered to pick us up at City Square (Exit next to Levi's at the ground floor). Upon reaching, their staff potraited a very friendly image and started talking to us on our way to the BS.
Entrance to BS:
Their staff greeted us with a big smile, which brightens up our day, before they showed us to a very comfortable room for album viewing and discussion. There came the timely serving of drinks, piling up of different albums and some briefing discription of each album.
Important part, meeting with Ivy:
Ivy didn't have time to take her breakfast and lunch as there are too many guests to serve, even on a Tues. Upon reaching the BS at 130pm, Ivy began to serve us.
She is very patient and polite, most important she isn't assertive, wont force you to sign up with them without going through the details thoroughly. We spent a good 3 hours discussing our package and even so, with the hunger and tiredness, she patiently explained the pros and cons of each package, wanting us to be a well-informed customer.
Most importantly,she threw in freebies and add-ons!!! She even agreed to loan us a desinger ROM dress for free! Oh my.. where to find?
We started trying on the gowns and we do love them.
Another person whom can assist you is Xin yu. She is really helpful in assisting you to find a gown that suits you and helping you to put them on!
In conclusion, we feel that if you are still wondering where is the idea place to sign up your package, wait no more! SGBridal really a worthwhile place to be at. We signed on the first visit because of the package and customer service they provide!
You can email me at:
[email protected] if you want our package details.