dont worry.I feedback to the hotel management and I am sure richard will be much better.
Also if you have a good wedding planner, should be ok.
Do remember to remind the ruchard or rahim NOT to clear the reception table before the dinner ends.
They clear the reception and made the reception area like cafe area. You know with table and chairs etc.
Do make use of the 2 reserve tables and only use them wisely. Like if you have 25 tables, you can actually tell Victoria that to confirm only 24 tables.
On actual day, your wedding planner can play by ear then. If really happen ten people or plus did not turn up. You can make use if the reserve table and not waste money.
BUT however if really all guest 25 tables turn up, then you just use the reserve table and make it 25 then.
Do also ask Victoria and state in the contract properly on the table arrangement like wat if 1 table did not turn up. DO you close the table but keep the food?
Anyway, try to bargain for 100% Invitation card and do them early. Urgent order require money also. Remember you do not really need 100% cards lah, there are couples and famililes. Like one card for many people etc.