hi all,
i just came back from my HM few days back. Had a great trip and was quite reluctant to be back at work. Well, we are fresh out of cash, so no choice...
my wedding at PP was a great success!!
everything went smoothly and my HB and I were so thankful to our coordinator Ivan Tan and the event manager Joseph Chua. They had been a great help and we really appreciate it a lot. I had a rather similar situation as orosalind. Just 2 days before our wedding, unfortunately, my grandma passed away. I'm very sad and lost... was told that all my relatives can no longer attend our wedding. Told PP about it and Ivan acted promptly on our request to reduce the number of guranteed tables. That really helps to reduce our pain... we are so thankful.
on the actual day, i didn't have to bother much. Most of the things are handled by my HB. He went down to the ballroom at 5pm to do a media test. Our video vendor/coordinator, MC and main coordinator were there too. My HB commented that PP service was excellent. During the testing, there are cases when the songs played & cannot be heard but PP managed to solve that problem immediately. btw, we didn't have any media testing prior to our wedding dinner.
truthfully, i didn't have much worries during the dinner (just personally very kancheong during 1st march-in). Everything was very well coordinated and Joseph was there to guide us through. Coming to the end of the dinner, I remembered him asking us whether do i need to change to teadress. He advised to make a quick one as it's already coming to the 2nd last dish and usually guests may leave without having the dessert. I told him I needed 15mins and he was like 'huh?'... hee. In the end, my HB and I walked very fast (almost running) up to our suite and came down within 10mins. That was fun
i'm just glad that we chose PP. Definitely no regrets or complaints. I have VIP guests from other hotel organisation and they even commented that their service was excellent. No doubt abt it. I'll be back next yr for my anniversary night and I'm already looking forward to it. But not for the view, it's for the people and their excellent service.
Many thanks to Ivan Tan, Joseph Chua and team!!