Yo Moonlight,LPH,
Regret to hear what you folks hv encounter in Clubmed.... I'm not sure whether is it becos that not many Singapore(chinese) go there for holiday, and they're not use to serving Chinese? Or it might be the case of racism or other issue... as I've read in the news that Chinese National go there as worker and create problem there as contract workers, and somehow Maldivian kind of fed-up with them, or now becoming us? even though we're not them?
Anyhow, this should not even happened in a svc industry anywhere in the world though.
I would suggest you folks write a complain mail to Clubmed(Singapore branch), of post in the tripadvisor, put down your room no, occupancy date.. and hopefully those clubmed management would sees it and compensate you folks. We cannot allow such things to happen, as we really spent so much money!
It doesn't happened to chinese only, I read some review on the Huvanfenfushi in the tripadvisor, and most are Angmo and they complain the attitude of the svc staff there! Bear in Mind it's Huvanfenfushi, one of the most ex resort in Maldives. Generally all these folks wld recommend Soneva gili or Reethi rah instead!
Really do agree their svc need to improve.....as they kind of inefficient and kind of slow as compare to Singapore "standard"( do we hv one?). Haru should know what I'm talking....booking the relax inn thingy.
However I did encounter bad svc at the Male Hotel staff, really "Ai Mai Ai Mai"....
For me personally, I did not encounter such events in Hilton, but there's some reception staff's attitude are abit weird to us.... but I think the main reason is as some of them are not fluent in English though. But personally, my encounter are generally very good, i.e. waiter/waitress would talk to u and ask hows the food(the american way), and we are always approach by a couple of the GO, talk to us and let us know more about Maldives history,their family and they're also keen to understand more about Singapore etc.... Probably Hilton has been around for so long liao, and they're more into svc?
Good that you folks look at the brighter side, the sea, sand and sun is really unforgetable!
Don't give up on Maldives....cos I think generally most of the Maldivians are good folks!