Goodwood Park Hotel

I've just bought a copy of Female Brides. I've checked with GWP that the picture of the Windsor Ballroom is an enhancement for the ad with photographer's camera tricks and lightings. The real thing is not like that.. no blossom flowers with candles and no sashes around the chairs.
I'll try to make it for the wedding show. Heaven's Gift is the offical planner for the show. They're pretty creative in styling. Hope GWP will consider tying up with them after the show. Maybe we could also suggest some good florist to GWP. Anyone know any??
 


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Good reference?
 
Hi Toshi,

Are you sure this pic is Windsor ballroom?
I thought there are only 3 chandeliers in Windsor ballroom? Well, I really hope they will do something about the deco soon. It's a pity that a great ballroom becomes less than ordinary coz of wrong deco
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Hi Toshichan,

Thanks for clarifying with GWP. You spoke to Chris? If Windsor's unlike what's shown in the magazine then that's really false advertising! Gosh! Imagine other couples being led to sign-up for the Windsor thinking the ballroom resembles the one in the ad. They like us will be terribly dissapointed too!

Btw, which hotel's ballroom pic is that? Maybe we'll have to bring pics of other hotels' ballrooms to give them some ideas.
Geez, is it really that difficult for GWP to do up their Windsor nicely
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?
Toshi, have you signed up for the show?
 
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Hi Cookie Bunny,

Attached is not Windsor, it is just a reference. Yes, it is Shang's ballroom. Traders, Marina Mandrain and Amara hotel had similar deco too. This is from Four Seasons.

Hi Vanessa,

Yes. I've asked abt the wedding show. Very sure is not the real ballroom setting. I've not spoken to Chris lately. The last few times when i'm there, I've brought up this issue but he said he can't do anything about it. I've given up going down to GWP, many anti-promises from them. hw GWP brides? wat can we do??
 
More flowers and sashes around the chairs makes alot of differents. I just don't understand why some cheaper hotels can do such a great job and a 5 star GWP can't make it work. Vanessa, I totally agree with you that why we have to even concern with the ballroom set-up, GWP should take care of these basics and this should be in the already costly pkg.

Having paid almost 1K per table and we ge the look of a conventional hall.
 
Hey Toshi,

Yes, the Windsor does look like it's set-up more for a convention, no wedding/cosy element at all.
I'm trying to contain my growing
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&
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too!
Will make a final attempt at a diplomatic discussion with them at the upcomming wedding show. Failing which I hope a letter to the management will see some postive change. I don't wanna moth into a difficult customer but I feel being treated insignificantly & that our opinions & the success of our wedding banquet is of no importance to them!
Yes, unlike many other hotels, GWP has provided little or no help at all! Even something as simple as the decor gives us heartache, what more is to be expected from them?
 
Hi everyone...

Toshi, thanks for clarifying.
It's puzzling why they make no effort to decorate the Windsor ballroom nicely, I mean the deco is not even comparable to Tudor! argh!!!!
Actually I think even in the Female Brides Ads, the ballroom looks quite empty
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I'm thinking whether it will be good if all of us who have booked the ballroom can write and sign on the same letter to the management. I think it will make a bigger impact. What do you gals think?
 
So include me if you gals want to write letter to complain on the "bare" windsor ballroom. But my wedding is in mid june, so if want, better hurry!
 
Hi Cookie B & cs pair,

I'm for the idea too but will first attempt to speak with them in person on the 19th. Trying to speak with them via phone's also rather pointless, don't think we're taken seriously.
I pray it'll go well so we won't have to be fretting over this ballroom issue further.
 
Hi everybody, I am new to this forum. I am actually planning to have my wedding banquet @ GWP next Sept. After reading all the posting, seems like GWP is not worth the price and decor really sucks. What draws me to GWP is they just renovated and its pillarless and high celing.

I have only email them for the date availability, they responded my email pretty fast. I am arranging an appointment with them to discuss. Any suggestions whether should i still take GWP or not?

Thanks alot!!
 
HI Sharon,

It's really up to you and your fiance. Take a look at their ballrooms first. Then ask about their packages. You may also wish to share with them your concerns about the decor. At this point, it's probably better to keep your options open.

We had our wedding at the Main Pool and our banquet at the Tudor Ballroom last year It was lovely. Most memorable.
 
Hi L.S., thanks for responsing to me. I already had their package and saw their foyer area. We dropped by the hotel to pick up their packages. Our options are still open though...will arrange to view the ballroom. Apparently their Catering Sales Manager now is Jamie Ting. Hopefully she is better.
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hi ladies..
has any one request for a change in wedding flavours? i was only offered honey or tea leaves in little jars? is it possible to change?
 
hi jen

chris told me that he had not received any updates on e new weding favours but i believed u can top up a bit more to get a different type. u can check w the coordinator for the shop that they engaged in.

happy.gif
 
Hi ladies,

I saw 3 different table set-ups at the Female Brides/GWP wedding show last Fri. All were quite pretty & a far cry from their original plain/bare ones (ref pics posted by dongdong). Spoke to Chris & according to him they've now got 2 florists- Florabelle & Stefiis. When asked if we'll be given the option to choose from the 3 displays without having to do a $ top-up, he said we'd have to inquire from the florist. If the decor is simple (not sure how 'simple' is simple coz no mock-up or pics) then there's no need to pay extra. He's uncertain about the actual decor of Windsor so it's best we liaise directly with their florists.
 
hi ladies

just receive an email from chris seow, he is leaving goodwoodpark. and there will be a new lady Ms Priscilla Pey to take over his post!
 
Hi Ladies,
I am a newcomer here. Would like to share with you that Chris has tendered already. We heard the news when we went down to sign our contract. We were a victim of his poor working altitude also previosly, luckily we manage to get another coordinator.
 
Hi there,

anyone know the email of Jaime or the new lady Pricilla Pey?

I just email Chris yesterday to fix up the food tasting, now have to contact another coordinator, wondering how many more pple I need to contact before my actual day, sigh....

if anyone know the contact details of the new coordinators, appreciate if you can share.
 
hi vanessa

i guess it is quite common to have such a turnover in this industry.

guess e customers got to put up with this inconvenience till more actions are taken.
 
Hi all,

According to the GWP coordinators, we'd have to inquire from either 1 florist - Florabelle or Stefiis. . I think the decor will be very extreme simple and plain with roses and 1 other(forget liao). GWP coordinators have no ideal about the actual decor of Windsor so they want us to liaise directly with their florists. Problem: Ballroom so big, but limited decor; need to top up $$. Further more, the carpark do not belong to GWP, so as the given 20% carpark tickets do not means your guests will have the lots if that day the carpark is full. I think the carpark lots max is about 300 lots, as well as it is open to public.

Any advise from all of you. Do feedback to us.
 
lee...

GWP does indeed own the land thier car park is occupies. All who visited GWP for any reason enjoyed free parking up till they implemented their new 'pay parking' scheme which was quite recently.
 
Hi Vanessa,

Thanks for the feedback.
happy.gif


Sigh, I guess this industry has a high turnover rate. I think not only in GWP but in other hotels as well...just hope for the best.
 
Hi L.S,

but the carpark is run by other operators. Is GWP able to confirm that your guest will have the carpark lot during the event.
 
lee,
My wedding was last year and all cars that were parked at GWP prior to the new system were not charged a parking fee. Our coordinator then, Jeanie, said that the parking area does belong to GWP.
 
Hi ladies...GWP is getting on my nerves!! I have not even nego the contract with anyone even though i sounded sooooo keen in the ballroom. I sent Jamie Ting few emails...called and spoke to Ann Lim who is the coordinator. Left a message to get Jamie to call me back so that i can fix an appointment with her to confirmed and pay deposit. No calls...no emails. I even changed my wedding date just to accommodate GWP. I also gave up my booking with Swissotel cos my HTB and I both loved Windsor Ballroom.

Very worried how this is going to be....seems like no other hotels are comparable to Windsor ballroom.

Any suggestions??
 
Hi dongdong, below is Jamie's email address and her direct line is 67301847
Jamie Ting <[email protected]>
She is also the catering sales manager.

Just to add to my previous post....are all the BTB already signed the package with GWP?

I also went to the wedding show and love the table decor. Apparently my fren told me normally we have to top to have the same as the wedding show. Did anyone took down the decsription of the table arrangement? I like the white one...but cannot remember the name.
 
Sorry...i forgot to mention that Jamie told me there is a wedding this coming saturday. She suggested that perhaps i should go and take a look at their wedding setup.

I am considering to drop by...anybody keen?
 
Hi Sharon, thanks for the information, a lady by the name of Benedicte Liew called me this afternoon, she is taking over Chris.

Hope I wont need to talk to another coordinator for my wedding. She is the 5th coordinator handling my wedding in less than a year.
 
hi sharon,

thanks for the info! i'll certainly pop by this sat to take a peep! been real worried abt the decor issue since my coordinator Jeanie quitted..
i've signed up liao..so can only hope for the best.. :o

btw, can i ask if there are any dec 06 BTB here?
 
Hi Sharon,

Yes, they're testing our patience. I (&amp; I think many GWP BTB too) empathise with you. Those of us who have made bookings are trying to remain optimistic. If you're certain/decided on the Windsor, then I suppose you've gotta perservere &amp; hope this new co-ordinator stays &amp; is able to bring about some positive changes.

Hi bamboo,

My wedding's this Dec too. Looking at the current situation, I can only pray all will go smoothly. It's exhausting trying to correspond with GWP.
 
hi all
AD is next weekend, i m panicking. called chirs up and he simply says he will arrange for priscilla to meet me. however, again, he pulled his disappearing act after the promise. so worried. i have not even confirmed my menu, table cloth colour and flora arangement etc. its so frustrating. tried calling goodwood, and all i get is transfers of calls. since jeanie had quitted, there have already been delays of my wedding cards, food tasting.. literally everything. i wonder when will the mess end?
there are so many things to take care of on our side. now, we even have to worry abt hotel, why do we consumers have to suffer for the mess the hotel has create? the tables are not cheap.
 
I went to the bridal show as well. They had huge white curtains at the backdrop for Vera Wang show. The actual wedding ballroom will not have that. Hence, it will look bare.

The table settings they put up is pretty plain and standard. As for the center piece, it is slightly bigger than the usual. Not sure if they just want to enhance it for the show. No texture organza table cloth. Does anyone know if the plates are going to be the square glass ones in the show case? Those are nice... Are they going to throw in sashes for all chairs?

Hope the new coordinator can make a better change for us. Good luck GWP brides!
 
jen,

Since your wedding is fast approaching, and you're still having trouble getting in touch with GWP, I strongly suggest you speak to the Banquet Manager. And fast. Good Luck!
 
hi jen

i agree w L.S

if not, make a personal trip down during office hrs and demand to see the banquet mgr.

worst comes to worst, write a feedback/complaint letter to the gm.
 
hi jen,
did you manage to get in touch with Priscilla? If not, you can call her at 6730 1808 or 8125 0336. Cos she will also be my wedding coordinator in May 07. She is ok. Very professional, experience and prompt in responding. If your event is handled by her, dun think it will be a big issue. I actually signed up because of her. Cos I was in between MM &amp; Goodwood (goodwood more pricely)but it was her service and professionalism that draw us to sign up. But keeping my finger cross that i would not have to go through the change of Managers like what you have been through
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Hi everyone....i went down to take a peep at the weddings. There were 2 weddings today, windsor and tudor. I was really disappointed with what i saw. The flowers are soooooo pathetic!! The whole ballroom indeed looked really bare. COlors coordination are rather cheesy. Totally opposite from the wedding show set up. Windsor ballroom does not looked as grand. The florist for today was Steffi, the normal guest table flowers were like 2 roses in a bowl of water!! Sigh...the price of GWP is considered pricey...after +++ the total is $972. There weren't the flowers along the stairsway...the flowers around the ballroom were sooo little. I asked Jamie, she said normally hotels played up the flowers during wedding shows.

I got a shocking news from Jamie...She also RESIGNED!!!! So i asked her how come GWP turned over is sooo scary...she said it was personal reason for her. I havent even signed the contract already like tht....sigh. But she assure me that Priscilla will take good care of my case. She is experience wedding planner.

Vanessa, yeah i liked tht table as well as the black theme one. It was near the poolside, for western setup i think. If i remembered correctly, there were total of 3 table settings. I like all except the red one.

BMW725, did you get the wedding show package? Jamie told me that its like the best deal already...cant get anything more than that. I was thinking of asking 30% parking instead of 20%. ;p
 
Dongdong, the ballroom setup today was exactly like the photo you posted. Looked really bare.

I have not actually signed the dotted line...but rather confirmed that we will be taking GWP cos of the high ceiling.

If it's the bare ballroom your main concern, have you worked with the florist? Is the top up amount alot?
 
Hi Sharon, I am surprised that GWP did not improve on the deco since I last took the photo, think they are really trying to cut cost.

My dinner will be held at Tudor, not so concerned about the flowers cos' Tudor ballroom is not as big as Windsor. Perhaps I will put some balloons to fill up the ballroom and to entertain the kids.
 


Hi Ladies, I'm new to this forum page. I am very shocked that Jamie has resigned. Does anyone of you know who will be replacing Jamie?

Hi Vanessa,
French Bridal is also my BS. May I know what are the bad encounters you had with them? When will you be going for your gown selection? I'll be going for my selection in Jun. Hope everything will be fine...
 
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