Cyruslll,
As for me, I din ask cos dunno how to ask also. When I saw the high price tag, I did not even bother to ask if there will be a discount cos think that even if there is, there wont be much lah. But it happened that I like one piece of light in that shop very much, so I ask the boss (Raymond) who happen to serve me if he can give me a cheaper price for that piece cos think is quite expensive.
Then he told me not to look at the price tag. Just ask him the price direct. I will suggest you to ask him "how much does this light cost" even tho the price tag is there..Surprisingly, alot of the lights are considered quite cheap when I ask him to rename the prices for a few pieces which I like also.
Eventually I got all my kitchen, toilets, dining, bedrooms etc lights from them. By the way I did my homework in Jalan besar already before coming to balestier. Their Price is about there, very reasonable, but service is definitely better than what I have encountered maybe becos I deal directly with the boss.
From what I know, the company has no other branch..In any case, I have yet to know their after sales service as in whether they will deliver the right goods or any defects etc.. Will update when the deal is complete. Till now, I am still a satisfied customer, keep my fingers crossed