diminiblue
Member
Hihi, I initally was considering louvre bridal too, but I went down to their shop and had a pretty sour experience.. Not trying to smear their name or anything, but just to share with you, so that you can arm yourself with more information before making your decision.
I went down by myself to enquire abt their package last wk on a monday afternoon when there was only 1 other couple there. There were 3 staff in the shop and one was attending to the couple, so 2 free staff to serve me.. I had made an appointment with them but when I turned up they looked a bit confused to see me. Initally they ask me sit down and look thru their pre wedding photos and gown pictures, but after that they just left me there by myself for over 30mins while they chatted amongst themselves at their table. Even when they finish chatting and walked past me, they didn't stop to ask if I was done or needed help even though I tried to catch their attention.
After sitting there for a long time, one of the staff finally approached me. I asked her to share more about their packages and she asked me where my partner was.. He wasn't with me as he was having in camp reservist and I came down to the shop myself, and I told her as so.. She then told me "oh we can't tell u anything about our pricing and package if your partner is not around, both of you have to be here before we can share any information with you".. On top of that she asked me when was my actual day and "tsk the tsk" me when I told her it's in Oct.. She then proceed to give me a lecture on how I was very late already and should be worried about my wedding planning, and even told me not to bother to go down to other bridal shops if my partner was not able to accompany me.
I was pretty upset to say the least, because we are both working adults in demanding jobs. I don't get much time off so I'm saving it for the wedding as is my partner and because of conflicting schedules we can't always accompany each other everywhere.
And yes although I do admit that I am probably planning a lot later then maybe most brides, but I still have at least a good 7 months which I believe is sufficient especially when I'm planning a simple wedding.
I feel that when you select a bridal studio, you should have a rapport with them and they should be supporting you through your journey. Because ultimately their service is what they are selling to you - not just their gowns and photographer and MUA, but they are selling their services to you to ensure that you have a more stress free planning process so that you can focus on other things that are important to you.
So I was rather appalled at their condescending attitude, especially to someone who was a potential customer. In the end I wasted an hour of my time there, being ignored for the first half and lectured for the second half.
They may not have this type of attitude to every customer and I guess I was just an unfortunate one but still I wanted to share my experience with you all.
Wow, what total bullshit about partner not around don't bother going down to other bridal shops. I went with a galfren and without my HTB to quite a few shops along tanjong pagar and not one shop told me this crazy "rule". In fact there were some who said it's very common nowadays, and 2 of them even told me got package with discount for those who come-and-sign-without-partner