I also agree with Laineong5 that XiaoCai service is terrible, not only he is problematic, he is also trying to get on ppl's nerve.
I have been trying to accomodate him,thinking that he might be too stressed during work, but he just get bad to worst, always suaning ppl. he makes me feel like i pay money to find problem, making me drag to go YC.
somehow do pity YC, the rest of the team were superb patient ppl who makes you feel so at ease.I just hope either he improve his service or there are other photographers, I wont not recommend my friends to go through the agony I have.