Sheraton Towers Singapore Hotel

[~linda~]

Hi Brides...

I having my wedding dinner at Sheraton in October, heard from my coordinator Lynette there's a change in florist. Any brides with feedback on the deco?

I'm abit concern the overall deco for the wedding dinner & the program run on that day.. Counting down....

 

[pigletlyn]

hi linda, please let us know how's the overall after your wedding as my wedding is in Jan

 

[charlotte10]

Hi there.. we are also holding our wedding at sheraton, we loved the hotel too.

However,after we signed and paid the deposit, we experienced poor service from then. They changed my coordinator one after another.. the 1st one whom we signed with, quit her job.. and handed over to another lady, whom I didn't even have the chance to speak with, now handed over to another guy. I do not know the upcoming 5 months, will he suddenly quit and hand over the case to someone else again.

Our wedding is in Dec 2011, I sent him an email to find out more about the procedures and schedules, such as which month will the hotel be contacting us to discuss about the invitation cards, ballroom and waterfall decor, program running and also food tasting... however, i am only receiving pretty vague replies.. I felt they are not being very sincere.

 

[misspiiggy]

Charlotte, when is your wedding?

 

[acorna26]

hi there charlotte, oh my this sounds worrying... may i know who are the coordinators who have been attending to your requests? im also having my wedding on Dec 2011.

 

[charlotte10]

my wedding is in dec 2011.. the co-ordinator whom we signed with was Angelina, then she quit, and handed over to Irene, whom I didn't get to meet up/speak to.. now it's passed over to Ryan..

initially i thought the role of the wedding co-ordinator is to keep track and assist us in our planning phase. however, seems to me that i was wrong about it.

 

[charlotte10]

oh ya.. btw, just to confirm with you all on the invitation cards. the coordinator merely sent me the vendor contacts when i asked him when are we going to decide on the cards and printing.

in other words, choosing and printing of invitation cards has nothing to do with the hotel? am i correct to say so?

 

[acorna26]

hey charlotte, sorry to hear that your co-ordinator keeps changing. only compounds to one's wedding preps frustration, i can imagine.

Wrt invitation cards, yes you are right. we are to proceed to vendor American Wedding Treasure to select the card design. They do printing as well but from what i have heard the price is a little steep. Therefore, you may look for an alternative printing company to do the printing per se.

 

[charlotte10]

thanks nana, u r so right. it only compounds to our worries and fustrations!

ohh and thanks for pointing that out, then i shan't print with them lo! =p

 

[~linda~]

Hi Charlotte,

I proceed to AWT to select our wedding invites from them & decided to go ahead with the printing with them. Just confirm my template and hope to get it early Aug!

They probably on the high side but save me alot of time to research or printers & template.

I'm excited and looking forward o our wedding in Oct. Any brides held their wedding recently? I'm scheduling to go for food tasting in Aug, any thing i shld look out for?

 

[charlotte10]

Hi Linda, congrats on your wedding in Oct!!

May I know how much budget should I set aside for printing the invites.. say 70% of 20 tables in Sheraton, will be 168 invites?

 

[xuan818]

Dear ST brides,
Does anyone has any photo of their theme??
My wedding is on sep but yet to decide what theme I want!!!
So worried ..

 

[charlotte10]

Xuan818, the hotel co-ordinator should be able to send you the pictures! ask from them!

 

[leey0032]

Charlotte, i share the same problem as you, my coordinator quit, and handed our wedding over to another lady who never appeared, and was taken over by the guy.

He gave me the wrong address for the AWT. So disappointed with his service... sigh.. now i am kinda worried too. he don seem very involved... my wedding is in oct... kinda worried now...

 

[charlotte10]

Hi leey, I guess we are in the same situation huh.. October is more soon than mine, have you arranged Food Tasting session yet? Invites have to be printed by this month le ba..

I guess we really can't depend on them to help us, when the coordinator is not too involved, we better be following up more tightly on our own!!! Argh..

 

[fln_1028]

Hi! For printing I recommend do it in Malaysia! If u r free to do so.. Hmm..

Charlotte, blah : hmm.. Try complaining?? Htb to voice out?? As i worried for u too like few more mths to ur wedding.. N.. N.. E attitude he giving is _I_ .. Lol.. =)

 

[misspiiggy]

how much does AWT charges for printing..?

Any cheap printing out there to recommend?

TIA

 

[~linda~]

Hi Charlotte,

I believe they probably give you slightly more ard 170-180? My printing at AWT is $200 as I'm printing up to 250 inserts.. and topping up for a better qty paper.. total spending is $250 at AWT. Just got my invites a few days ago..

I'm arranging for my food tasting this sunday, finger cross hoping everything will be good on that day!

 

[weifung89]

misspiiggy (misspiiggy) : Yes, is the low ceiling.. I took all 4 ballrooms as I'm having 36 tables or 38 tables.. can't really remember. But all BTB, don't worry. You will be a happy bride in ST =)

 

[schong]

Hi Linda,

What are the timeline between selecting the cards - designing the invites - collecting the final product? 2-3 weeks?

Just thinking the timeline between choosing invite & printing from AWT (without insert) vs letting AWT doing the inserts as well.

Also, when selecting the design, are we able to have a copy of it to keep? so that we can do design the insert in the event we do not want to do this through AWT?

Thanks

 

[ed_jo]

I have a wedding dinner package at Sheraton Towers Singapore Hotel to let go.

To confirm date by 2011 for 2012. Willing to let go at a negotiable deposit.

Please PM me for more details.

Thank you!

 

[xiaoxuebi~]

Hi Ed, I can't PM you. Can you email me the details?
[email protected]
Thanks!

 

[yunban30]

Hi, i have wedding package for sheraton to let go~
5k deposit paid, willing to forfeit 3k.

Please email me @ [email protected]

Thank you.

 

[curlyger]

For wedding in 2012 or 2013?

 

[yunban30]

For wedding in 2012.

 

[yunban30]

If you r interested, please email me.

 

[skyblu3]

Hi, I have wedding dinner package at sheraton to let go for 2012 and I am willing to let go part of the paid deposit. Interested please email me @[email protected]

 

[angie_low]

Hi Can anyone share their package with Sheration with me? I'm doing a lunch. Thank you

 

[charlotte10]

We just held the food tasting and the co-ordinator didn't even come to meet us :S

He gave us a call after our session ended, and when we asked to fix a date for meeting up to discuss about the wedding day event, he pushed till mid Nov.. Sigh! Feels like this hotel co-ordinator just drags and drags us........

 

[missyyee]

Oh my, but did you guy managed to discuss the dishes with banquet manager instead?

 

[schong]

When I had my food tasting, the coordinator already informed me that she will not be there but on the other hand, she gave me the name of the banquet manager that I should look for when I'm there.

 

[schong]

Angie_Low : You should be able to check out their latest package from their website. They have buffet lunch & chinese menu lunch.

 

[charlotte10]

Oh... Xue Ting, The coordinator didn't inform us leh... we called and called, he nv pick.. then we found our way to the banquet room, the manager was there to welcome us. but the sweet thing is, the small screen outside the room had our names displayed.

Heng.. their food is not bad la.. my family enjoyed the session. hehe..

MissyYee, only after the that, Ryan gave us a call to follow-up, but he said he was going on reservist le.. so everything has to wait till he's back.

 

[missyyee]

Charlotte,

Will this delay affects your AD preparation? Hopefully it will not!

 

[charlotte10]

MissyYee, I dunno leh.. I haven't met up with him before.. btw, normally, how many times do we have to head down to the hotel to discuss and decide on things?

 

[missyyee]

Charlotte, I have absolutely no idea as well. But according to my coordinator, she said: -

Visit 1 - Food tasting (+ choose wedding favors) which is around 3 months beforehand. Banquet manager will be introduced on the same day too.

Visit 2 - 1 week for AD to test out the sound systems.

But I will usually discuss with her over e-mails.

 

[schong]

Missyyee, Charlotte,

Sounds like different coordinator is doing things differently! Like no standard process...argh.....

- I had my food tasting done 2 month before AD which went pretty well
- Choosing of wedding favours was done abt 3 months ago
- Banquet manager, according to my coordinator will know when it's closer to AD. Maybe a week before because only by then they will know who is the designated banquet manager on duty that day.

I'm meeting my coordinator next week to settle a few things:-
- pass her the confirmed no. of guest no.
- collect floor plan with table arrangement
- collect guest book
- show me the decoration for recept table for AD

May need another meet up the following week to meet the banquet manager. Didn't hear anything abt testing sound system.

 

[chloegal03]

Hi, for those who have attended Sheraton's wedding workshop previously, can u share what type of perks or promotions were offered?

 

[purplemoon85]

hi all, i just had my wedding at Sheraton. Sad to say, the standard of the food dropped a lot!The fried stuff on the first dish was cold and unappealing! The shark fins was not cooked long enough and tasted bland! The brocolli was too hard! Worst of all, the staff was rushing throughout! my banquet which was supposed to end at 4.30pm ended at 3.30pm!

pls do make sure you coordinate well with the banquet manager and remind them... good luck guys..

 

[nino]

Hi Zenn,

Is it because too many tables to handle efficiently?
How many tables you have?

 

[charlotte10]

Xue Ting, u hv got a better co-dinator who's doing her work! I haven't even met mine yet.. haiz.. also not yet select my wedding favours! my co-ordinator is not doing his job man...

bo bi bo bi.. everything goes well!

 

[missyyee]

Charlotte,

Don't worry! There's many raves on Sheraton's wedding consultants! I think each and everyone of them have their own way of working.

Of course, I think sometimes must be initiative abit.. I always e-mail mine to ask her about stuff.

 

[charlotte10]

Hi MissyYee, thanksss... yea, we did the emailing and calling, but the kinda response wasn't too satisfactory... but I think need to wait till we meet up with him, then I shall comment again. Heh..

 

[misspiiggy]

for those who has 30 tables at sheraton before, how many red wines and white wines did you order?

 

[kitschykat]

Hmmm I see many complains here about the consultants in Sheraton.

But I myself am not here to complain about them. My solemnization and wedding dinner reception was held on 11.11.11 and their services has been excellent.

Danielle, our coordinator has been an absolutely joy to work with. She never fails to try to accommodate to our needs and even when she can't attend to certain requests that we have; she always tries her best to find a solution for us. And she always replies my emails in a timely manner, sometimes she takes a little longer which I totally understand...cos they have so many other couples to attend to.

Our banquet went really well also and we received many great compliments from our guests with regards to the food, decor and the services.

Overall I'm really happy and I really do think that if you are nice and reasonable in your requests, they'll do all their best to make your day a perfect one.

 

[charlotte10]

Hmmm.. I met up with the coordinator. The whole meetup was a pretty unhappy one. All his answers are either "maybe", "not sure", "try my best" or "cannot". >_<

and after every meetup, he does not follow up or sends us any email to confirm what we've discussed and answer us on what's pending... Normally, we will wait a few days, then we email over to ask him for updates, and yet, have to wait for another 2-3 days to receive a reply. His reply might not be a definite reply too.. might still be a "maybe", "not sure" or "try my best" kinda replies..... is that what they called do their best??

Sigh... am I really asking too much or being unreasonable???

 

[princessie]

hello babes, anyone went for their wedding show last sunday, 27 Nov? how was it?

i went for the grand copthorne one thus, cant make it for sheraton. anyone can share on the perks offered during the wedding show for sheraton? thanks!

 

[wenqing]

Hi anyone sign package with sabrina sng from
Sheraton ? Is she good ?

 

[missyyee]

Charlotte, perhaps he didn't dare to comment for fear not being able to deliver?

But 2-3 days for an e-mail reply is indeed a tad long but I have not face this issue with Lynnette. She tends to reply within the next day.

Perhaps you can share your concerns/issues here and maybe we can help you out if we happened to face similar situations?

Cheer up k?

 

[charlotte10]

ohhhh thanks a lot MissyYee for your words of encouragement!

I kinda give up on the coordinator le..... My biggest concern will be December is a rainy season, I'm sure they have encountered rainy days on the wedding event. So I ask him for advice how will the hotel react normally... Like do they have umbrellas to borrow? Or what suggestions does he have based on his experience? We can send our brothers/sisters to go fetch our guests if they are stuck at Newton MRT?

His answer is "Bad weather mah.. hotel cannot do anything, you have to settle it yourselves."

>_<

"Maybe Concierge has umbrellas for you, I'm not sure."

>_<

"You can always try asking them on the day. Our staff have their own roles and responsibilities, they cannot help shelter your guests... u hv to make your own arrangements."

>_<

I only feel insincerity in his replies....