I was the wedding planner for my friend's wedding on 15 Sep 18.
I must say that the banquet manager, Jason was exceptional. He was so professional and easy to work with that the banquet was very smooth, no hiccups and even calm the bride and groom's nerves. Everything was taken care of.
Wedding coordinator was very detailed as well. Simin was very generous with perks! Do look for her.
I must say that the pre-solemnisation set up was a let down though. The team there was clumsy.
Guests were streaming in at 5pm but the set up was not done. At 4.45pm, when I was looking for a person in charge at level 3, no one was found and I had to go down to reception to get assistance.
But that was smoothen out by the exceptional service by Jason and Simin. Highly recommend Sheraton Towers!