Oh, I wonder why you didnt get to see the sales personnel. But I do know it's just as important to see the operations manager cos if you have any technical requirements, it's a good opportunity to ask. I met him a couple of times before my wedding banquet too, to finalised a few operations stuff, did a rehearsal and throughout my wedding banquet, he was there to supervised the whole operation, with my catering manager. I thought both the OM and catering manager were quite good. I know the catering manager gave birth not long ago, not sure if she's back at work.