Orchard Hotel
- Thread starter orchard
- Start date
Japelo, i'm going with tour.. cuz we would not wan to do so much research and see map to wlk like waste time thou might be fun and cheaper for F&E.
I'm going on the Oct. waiting for travel fair leh.. My aunt always book during fair, den she mentioned got those "first 10 or 100 pax" to book, will have disc or dono wad one...
I'm going on the Oct. waiting for travel fair leh.. My aunt always book during fair, den she mentioned got those "first 10 or 100 pax" to book, will have disc or dono wad one...
those 1st 10 or 100 one, you got to go early to queue lei..
I should be booking mine at NATAS also.. Will be gng in Dec. I also think group tour easier. No need to worry about how to get from point A to B. But bad thing is less time to spend at each stop coz group tour always need to cover many places. most of the time is spent on the coach. Haa..
I should be booking mine at NATAS also.. Will be gng in Dec. I also think group tour easier. No need to worry about how to get from point A to B. But bad thing is less time to spend at each stop coz group tour always need to cover many places. most of the time is spent on the coach. Haa..
clintomania
New Member
anyone has leftover invitation cards to let go?
ended my wedding on the 5th june. used ballroom 1&2. angie was my coordinator. took my package from haze, changed to lindsay and then to angie and i requested angie to be my coordinator from then on cos i dont wanna keep changing.
she was good, in fact whatever she could help, she helped
i believed cos she had some of her difficulties as well with some of my requests lol.
was really nervous on that day and she kept me calm, the food was not too bad i heard, i had free flow beer and free flow red wine for my package
and brought along 3 boxes of martell lol for those hardcore drinkers.
oh yah had my ROM in the function room as well but mine was 7pm so the solemnizer dint really have much time communicating as some of my guests already was waiting outside hehe so was abit rushing.
overall i had a gd experience with orchard hotel and really have to thanks angie cos she only took over halfway nearing to my wedding and we managed to work things out quite smoothly. though i would have preferred haze cos i took the package from her but i would like to wish her all the best in her career advancements.
she was good, in fact whatever she could help, she helped
i believed cos she had some of her difficulties as well with some of my requests lol.
was really nervous on that day and she kept me calm, the food was not too bad i heard, i had free flow beer and free flow red wine for my package
and brought along 3 boxes of martell lol for those hardcore drinkers. oh yah had my ROM in the function room as well but mine was 7pm so the solemnizer dint really have much time communicating as some of my guests already was waiting outside hehe so was abit rushing.
overall i had a gd experience with orchard hotel and really have to thanks angie cos she only took over halfway nearing to my wedding and we managed to work things out quite smoothly. though i would have preferred haze cos i took the package from her but i would like to wish her all the best in her career advancements.
was offered the day room as well till 8pm and extended till 10pm cos was really busy on that day.
and angie took the connecting room for us as well for overnight stay, she tried to get the late checkout but dint managed to do it..
for the av jus need to get a person to help, they have their staff there to play the stuffs..
and angie took the connecting room for us as well for overnight stay, she tried to get the late checkout but dint managed to do it..
for the av jus need to get a person to help, they have their staff there to play the stuffs..
yups i have a day room as well as a connecting room thats connected to my bridal suite. the bridal suite will be quite crowded on that day so actually some of the bros or sis can use the day rm to make up, bathe and rest etc.
u can try requesting again for a day rm i think shld be no problem one, its only the connecting room that angie has to confirm the availablity on the actual day itself..
my lucky dip only got the free wedding cards mah so i abit like not shiok so i requested the day room on the day i took my package itself..
u can try requesting again for a day rm i think shld be no problem one, its only the connecting room that angie has to confirm the availablity on the actual day itself..
my lucky dip only got the free wedding cards mah so i abit like not shiok so i requested the day room on the day i took my package itself..
Just wanna share my extremely unhappy experience with orchard hotel on my wedding night about 1 and half years ago. I held my wedding there cose the food and ambience was goood. But on the night of my wedding, I was not told that there would be maintainence and the water supply would be cut off at 1am. By the time I was done with the dinner and seeing off my guests and not to mention they require us to settle the bill on the night itself, it was already past midnight.
To my horror, there was no water for us to bath by the time we were ready for bed. We went to the reception and guess wat the filipino lady at the desk said. " We already left the letter on the bed informing that there will be no water." She was really rude and gave me a disgruntled face. Who will notice what is on the bed on your wedding night? My coordinator didn't even mentioned to us about this. They didn't have any contingency plan and told us to wait till 6am to bath. We were fuming mad and there was no apologies, follow up, rebate whatsoever. What a way to spoil the wedding night. Till this day, my husband and I are extremely disappointed with Orchard hotel as it was the most unromantic day of our lives. We wanted to check in to another hotel but decided against it we had too many barang barang. Good luck to those who booked OH and look out for any letter on the bed.
To my horror, there was no water for us to bath by the time we were ready for bed. We went to the reception and guess wat the filipino lady at the desk said. " We already left the letter on the bed informing that there will be no water." She was really rude and gave me a disgruntled face. Who will notice what is on the bed on your wedding night? My coordinator didn't even mentioned to us about this. They didn't have any contingency plan and told us to wait till 6am to bath. We were fuming mad and there was no apologies, follow up, rebate whatsoever. What a way to spoil the wedding night. Till this day, my husband and I are extremely disappointed with Orchard hotel as it was the most unromantic day of our lives. We wanted to check in to another hotel but decided against it we had too many barang barang. Good luck to those who booked OH and look out for any letter on the bed.
raddishbun
New Member
Hi shen0005,
so sorry to hear about this incident.
How about the dinner banquet itself? Was it smooth and did your guests felt it was good despite the water incident ?
so sorry to hear about this incident.
How about the dinner banquet itself? Was it smooth and did your guests felt it was good despite the water incident ?
My hubby and I were basically very disappointed and didn't feel like talking about it so we just left early in the morning at around 9am. The banquet was good i must agree. Guess we were the only ones affected by this water incident. Just don't assume a letter on your bed means something like well wishing from the hotel.
hi sugar,
I guess if you only serve the free flow after the guest start to be sitted, say maybe 7.30, then the free flow ends maybe around 10.30 in which the dinner should be ending... Should be enuff?
Anyway anyone ever change the dessert to "orr ni" (Yam Paste and Ginkgo Nuts) for OH banquet? Is it nice?
I guess if you only serve the free flow after the guest start to be sitted, say maybe 7.30, then the free flow ends maybe around 10.30 in which the dinner should be ending... Should be enuff?
Anyway anyone ever change the dessert to "orr ni" (Yam Paste and Ginkgo Nuts) for OH banquet? Is it nice?
honey_pork
New Member
just watched this video from unique-colours.
orchard hotel looks grand esp the 1st dish music!
cool!
definitely in my list! =)
http://www.facebook.com/video/video.php?v=10150253038191524&oid=103298870129&comments
orchard hotel looks grand esp the 1st dish music!
cool!
definitely in my list! =)
http://www.facebook.com/video/video.php?v=10150253038191524&oid=103298870129&comments
honey_pork
New Member
btw has anyone of you sign up already?
who's your coordinator that you can recommend?
thanks alot!
who's your coordinator that you can recommend?
thanks alot!
clintomania
New Member
Dear all,
I have 5 pieces of wedding cards leftover from my wedding to be given away (free). It will come with blank inserts and ribbons.
Please PM me or email me at [email protected] if you're keen.
I have 5 pieces of wedding cards leftover from my wedding to be given away (free). It will come with blank inserts and ribbons.
Please PM me or email me at [email protected] if you're keen.
bingqiling
New Member
Dear All
I am OH btb 2012. My boyfriend attended his company function in OH recently and he received a really bad service from them. Now we are really worried that it will happen in our wedding and screw everything. How bad is the service?
- Two waiters were fighting in front of my boyfriend and his colleagues. Yes, literally fight. Pull shirt and punches.
- When asked to refill the drink on the cup, they simply ignore and forever never come back with the drink.
- They shows a super black face when asked to change a plate after dishes.
Although the manager is really friendly, according to my boyfriend. But the manager is alone. How is her good service possible to serve 25 tables in banquet?
So, Orchard Hotel Management, if you happen to read this, I hope that you will do something to improve your ground staff's customer service skills.
Thank You.
I am OH btb 2012. My boyfriend attended his company function in OH recently and he received a really bad service from them. Now we are really worried that it will happen in our wedding and screw everything. How bad is the service?
- Two waiters were fighting in front of my boyfriend and his colleagues. Yes, literally fight. Pull shirt and punches.
- When asked to refill the drink on the cup, they simply ignore and forever never come back with the drink.
- They shows a super black face when asked to change a plate after dishes.
Although the manager is really friendly, according to my boyfriend. But the manager is alone. How is her good service possible to serve 25 tables in banquet?
So, Orchard Hotel Management, if you happen to read this, I hope that you will do something to improve your ground staff's customer service skills.
Thank You.
fairydust: she emailed me previously and also called me on my mobile. Anyway you can go to tdragon cards to do your wedding cards first. Thats what I did.
bingqiling: oh dear. sounds bad. My wedding is next month, I hope that won't happen. Any chance your bf manage to catch the manager's name?
bingqiling: oh dear. sounds bad. My wedding is next month, I hope that won't happen. Any chance your bf manage to catch the manager's name?
bingqiling
New Member
japelo, when is yr big day? and the card printing is it included the guests' name or we have to handwritten it?
Yes, I really hope that it won't happen. I asked him, he said he didn't manage to catch the manager name. And if your coordinator is Angie, she wasn't there. As ours is Angie.
Yes, I really hope that it won't happen. I asked him, he said he didn't manage to catch the manager name. And if your coordinator is Angie, she wasn't there. As ours is Angie.
bingqiling
New Member
Amy, I agree with you. That's why I hope that by this post here. Someone from OH will be able to take any necessary action to improve the customer service quality.
And when is yr big day?
And when is yr big day?
bingqiling
New Member
Congrats Amy.. Have a blissful marriage.. And please drop by here to give us comments on the service and food..
bingqiling, mine is end october. guests' name not included so you have to write it yourself. What is printed on the card is both parents' name and your husband and your name plus your wedding date, venue, etc.
My coordinator is Xuan Ling. Anybody's wedding just over, care to share the service your guests are receiving?
My coordinator is Xuan Ling. Anybody's wedding just over, care to share the service your guests are receiving?
Hihi, initially my coordinator was Lindsay but she resigned and Angie took over. We met her when we signed up at the roadshow and felt that she was kinda inexperienced and inflexible. Anyone's wedding over or coming soon and coordinator is Angie care to share your experience?
bingqiling
New Member
japelo, our AD is next year. So we have time to prepare and guest lists not yet out. Hopefully they will update their theme for next year.
And please comments on their service and everything after your big day.
And please comments on their service and everything after your big day.
