Mandarin Oriental Singapore

I signed up at the bridal show too.. i am also a Jan'08 bride. i ahvent really thot of which theme to take.. but i think oriental service is quite good, food is quite nice... at least most of my friends who went for a wedding dinner in oriental has good comments abt the service and food.. so that's pretty encouraging...
 


hi
I'm considering Oriental for my wedding in 2008. I've received a quotation from them. Just want to know if anyone had Bethany as their coordinator?

She didn't reply my email after 1 wk & I fwd to her again then she reply say never receive. And I wonder why my email tracking said it has been read. So now I'm not sure if I can trust Oriental with my wedding....
 
hi Ahbao....i didn't have Bethany as a coordinator..but i had my share of frustrations in email n replies with them. But i've already signed up with them n having my wedding in oct 07. They are absolutely terrible at replies. in fact, my first experience was thru their main email system. I never got a reply thus i gave them a miss. In the end, i thought i should give it a last shot n had to call them up to chase for replies. If u read thru the thread, u will see elaboration of my experiences. Quite worryin if u ask mi..however, the manager now seem to be more on top of things....i email him, he will call mi back. but the coordinator..well i've yet to hear her voice or seen her!Haha
 
Hi Ah Bao and Ice...
I am a BTB and have signed up for my wedding with The Oriental in March 08.I must say my FH and I am very impressed by the service rendered by the Wedding Sales team during the Wedding Fair. I was actually recommended by a few friends to hold my wedding there..I was reluctant at first..But my doubts were certainly assured when I met Bethany. Not only were her response prompt but it was her friendly personality that made me and my fiance choose the hotel as the AD venue. That was why I was quite shocked when I heard this feedback.
 
hi ICE, when i read about your comments I was almost gona strike off Oriental from my list, esp. after my email incident.

They were fast in their reply with attachment of quotation when I emailed to their main email system. It's only the problem of making an appointment to view the site.

As I couldn't reach her on phone, I left a message with her colleague & also a voicemail with my contact number & sent an email stating my hp number too. Then she replied my email saying my hp number was muffled in the voicemail. Can't she call if she saw the email? Not very sincere...

Then now the incident of claiming she didn't receive my email when my tracking system states it has been read the next morning after I sent it. Either my outlook got problem or someone not honest!

Well, after I fwd it she apologised for the late reply claiming never receive. And suggested an appointment. Then next day another email from her about 1 venue can't be viewed. And call from her (but my hp off then).

Suddenly so prompt with replies & updates... Either she's reading this thread or I was suay to have contacted her during the Wedding Fair period...

Anyway, will give Oriental a try....
 
i guess it's heng sway though i've heard from insiders that they are indeed one of the slower ones in terms of reply n followups. they dont even drop u a note after the first meeting to followup on what was discussed!...other hotels do that...it is no doubt a nice plc..hopefully they dont screw up anything.
 
Ahbao maybe you can consider asking for Sandy? I love that girl, she's always very prompt in replying my emails and her follow up is great.

Initially I didn't get any response from Oriental when I emailed their main email system to ask for quotation and I almost struck them off the list but decided to call them up to ask for quotation since I like the place alot. My enquiry was answered by Sandy and she's really sweet and accomodating.

I asked her during the signing of the contract whether she can send me the pictures of the new themes. As it was during the week of the wedding fair, the pictures have not been approved by their director to be sent out, she said she will send me once its approved. And true to her words, she sent it to me last week and also reminded me of the timeline for the wedding preps. I didn't even have to call to remind her
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wahhh..kentia!..the pix are out already? now i'm really pissed la. coz i requested for it from the manager previously. My hubby din go for the show and he is overseas thus i'd like to fwd it to him. he said it will be available in 2wks n will fwd to mi then. i left that aside n waited but till now no news! i just emailed Sandy to have the pic...i hope they will forward to me n reply me. Dont understand why are they so forgetful in my case!..am i not an important customer?!grrrr..wait till my wedding day is over, they are so gonna get a complain from me n fellow industry guests!Grrrr
 
Thanks for your suggestion, Kentia. But i duno nice to change coordinator or not leh. Anyway now Bethany prompt in her replies & actions. I guess that time really up to her neck over the wedding show. I'll see how things go after we meet up.

Anyone held it at the Garden Suite or plan to do so? Seems nice from photos. I'm considering it & Harbour Terrace.
 
Ice.. yea.. I saw the Dream theme and I was like.. wah.. so black. It looks much nicer in real life. Told Sandy to let me know when there's weddings with the new themes so that I can go down to have a look.

Ahbao.. My friend liased with Bethany previously and she was full of praises of her so you should be fine
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Low & Jule you can check out there packages here http://www.mandarinoriental.com/hotel/509000282.asp

Pls note the prices stated are before +++
 
Actually my coordinator is yiwen but bethany have served me too. Tink she is alrite as well. Although they may a bit slow in replying but they are so obliging. My gf just signed up with swissotel, its so hard to talk to them and very hard to negiotiate.........

Yiwen told me although the themes can't be mixed, I can choose to use another theme for the reception area. Perhaps you gals would like to check with your respective coordinators??

Anyway happi valentine's day
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Hi julie and low,

Can only share a few highlights of my package....

Friday price - $828+++
Free flow of beer
Corkage waived for all wine and liquor brought in
Free 2 nite stay at the wedding suite plus spa treats worth $600
Free helper's room
Free food tasting for 10
Free use of projector and screen

Hope the info helps....
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Hi Cheryl

I am looking at changing the pre function design too!
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I love the DREAM theme but would like to have the big candles at the cocktail area. That will be very romantic...I hope they will allow me to do that
 
Hi cloudno.9

That was what i tot as well
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ask yiwen about it during discussion and she says that should not be a problem if we just borrow the candles for the reception but you might like to check with your coordinator 1st......
 
Cheryl, my coordinator told me they can't mix n match the themes for ballroom and cocktail area. I wanted to use the candles for the love theme but she say cannot..
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Happy CNY to all!
 
Finally met up with Bethany....and I must say we were impressed! She's polite & professional, knows her products well, gave many suggestions & answered all questions we had in mind before we even asked. On the same day after the meeting, she emailed me the photos of the new themes & recap of meeting. Very efficient!

After the initial frustration & doubts about their sincerity & efficiency, I'm won over by her now. Going to sign up with Oriental after all! (^-^) I'm gona take the Garden Suite with garden theme. Anyone doing the same?
 
Kentia,

Huh?? who is your cooridinator? According to yiwen if we just borrow the candles it should be ok.........

Geraldine,

I signed up 35 tables......

Happy new year ladies...
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Mine's Sandy... think I will ask her again closer to the date. And if she still say cannot, then I'll erhmmmm say yiwen say can. =p worry about the wedding gowns for now first.. have you chose your gowns alr?

Happy new year to you too!
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Hey Kentia....Happy new year babe..wahhh..so rigid ah..eh ..mayb you should ask the manager..coz mayb the coordinators have not much "power". i usually deal straight with the manager if i want something.
 
hi cheryl,
thanks

hi ahbao114,

glad to hear abt your nice experience with bethany.
We like the garden theme too, esp that little arm chair :>
 
not yet Kentia. Havne't given it much thought. but my hub said the safest would be the Xi theme. I like the dream theme better (i mean it's the best amongst the not so good)...wonder if they can do the old themes ie the black and red one. saw it once..think it's pretty nice.
 
Xi would be the safest if your folks are traditional.
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I saw the pic of the red n black before but not the real setup and it looks pretty nice in the picture except for the table centre piece which I don't really like. Have you asked Mark? I talked to him during the bridal fair and he said shouldn't be a problem using back old themes although Sandy told me can't use back *shrugs*
 
Ah Bao - i'm having the red theme in the Garden Suite. Don't know if the redness suits the room but i'm in love with chinoiserie, especially since i'm having a mixed-race wedding. Even thinking of getting my own wedding favours to suit the theme.
When is your wedding?
 
i quite like Oriental but I cant find a room suitable at Oriental. The Atrium Room got pillars and dont have chandlier lights right? Just function room lights?

Orhcard Suit is too small.
 
hi Geraldine
We like the Garden theme coz it's quite unique. Mostly importantly, I LOVE sunflowers!! And yes, the little deck chair is very cute! So are you using the Garden theme too?

hi brokenbudgie
My wedding's in March 08. I'm also having a mixed-race/country wedding. Thought it'll be interesting for my partner's relatives to attend a "Chinese" themed wedding but in the end I guess the leaves & sunflowers won (^-^;)

Not sure if the red theme is suitable for the earthy color of the room, but I guess when everything's set up it should look alright.
 
Kentia-- Mark said can....i hardly speak to Sandy actually. How was the centrepc huh? i din manage to catch a glimpse of the black n red one. i saw actual set up but cannot see clearly the centre pc coz i was peeping thru a small hole!Haha

by the way, any idea if they can do 12 seaters for some tables huh? i still tinking who i should and shouldnt invite coz it's not very nice to seperate some friends.
 
morning!

Ah Bao, ya i love sunflowers too, when we step into the room with the garden theme, we find it so refreshing and unique.However, we feel that the garden theme needs some "outdoor" feel, best to have some sunlight or at least be able to look out into the open space( like the atrium room). I am having mine in the ballroom which is a little dim ( IMO) hence it will not bring out the garden theme. yet to decide on which theme thou.

hi ice,
if i didnt remembered wrongly its ok to have 12 for some tables, just have to top up. However, you ve to consider the layout of the room with a mixture of 12/pax and 10/pax tables. too many 12/pax tables may upset the layout and some guests may be left wondering why those "few tables" are bigger. I do face the same prob too,
 
Ice.. heh I'm the opp. Will check again when the time comes closer to choosing the themes. I'm not sure what flowers they used for the centrepiece. Its not roses. Saw it in a few mag, looks tall in the piece, kinda stick out like a sore thumb...

The have 6 feet tables which should be able to fit in 12 pax. But they can't change all the tables to 6 feet. If you are using the grand ballroom and say you have 30 tables, the max they can put is 15 6-feet and 15 5-feet.
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Table seating is going to be a nightmare...
 
Hi Ice,

Happy Lunar New to you!

Was just curious how does the red and black theme looks overall? Do you happen to have a picture of it?

Thanks
 
Hey Ah Bao,

Glad to know you had an impressive meetup with Bethany. So no doubts about her anymore aye.

I find all their themes interesting but i definitely love DREAM the best. However,this is still subject to approval from both our parents.
 
hey Geraldine..thx for the info..really dont know who to pre-empt about my wedding coz i'm worried if all give face and attend, the seating is gonna be odd. perhaps one person from the gang has to sit alone! Dont want that to happen..sure kena complain.

Kentia -- Ya man...it's a nightmare...i m a little lost as to wat i should be doing now..i seem to be very nuar ever since i confirmed my package!haha

Snoop== Happy new year to you too! the black red theme looks very elegant in my opinion....n coz there's red, thus it doesn't look so dull like the dream theme. I donthave pic of that, just happened to pass by one evening n saw it. =)
 
Ice, same here! It was like fire-fighting before I confirm Oriental, now suddenly like nutting to do. I'm nuah-ing till my first appt with my BS in April... maybe go meet some AD PG in march and confirm the PG.. don't know whether to engage VG anot.. hmmm
 
Kentia..haha...ya..the fire seem to be extinguished...n i think i'm too tired to b motivated. which BS have u signed up with? I'm a little kan jiong tat i haven't confirm my gown design.AD PG n VG also not booked. tryin to find the cheapest n the best..all so ex...xian.....
 
hey Kentia....speaking of VG and PG.i was just emailing my pre wedding photo studio..n they said they have a pkg going at 1.2k for both VG and PG!!tats a steal!..it's by O studio....i'm still contemplating coz i need to find out what it actually includes.
 
hey don't know if you guys have already picked up the latest Style Weddings but there's a 5-6 page feature on the four new themes from oriental plus some coverage of the january wedding show.
 


hi ICE
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Yah! The popular PGs are charging like above 2k for AD shoot *faint*

1.2k for both PG & VG is a great deal! Is it only for those who signed up with the BS? If package is good can consider taking... But.. are they good?

I think a good PG is very impt for AD, after all, you spent soooo much on that ONE day, must have a good PG to capture all the best moments cos after that day pass, pictures are all you have for memories.

When's your PS? If you are doing MTM better get started soon.. Mine's Mr & Miss Wedding Club. Signed with them on impulse during bridal fair a long time ago and after I read the reviews in the forum, I'm quite worried! Can only crossed my fingers and hope everything goes well.

brokenbudgie, thanks for the note! will go grab a copy. Have been waiting for the latest issue but each time I pass by borders its still not in..
 

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