hey fanny...it's scary. after so many days, Mark (the manager in charge) finally replied (on Friday....after one whole wk)my email. they also waiting for mi to sign ah..how come treat me lydat?? Even the coordinator is pretty screw up..i emailed her previously to make appointment..she did not reply at all for days. i left a number for her to call too,but no reply. finally i called direct to the manager n made appointment.as courtesy, i emailed Sandy to say can ignore my email since she didn't reply, i've managed to make appointment le...n her response was :"thank you for your reply, we are pleased to confirm your appointment"..what the?!??!....thank you for your reply? i thought she should be the one replying?!. Think my coordinator is Sandy but i liaise with manager direct (he did not tell mi which coordinator handles my case..but from what i heard from a friend who used to be from oriental, she said htere's only one coordinator then --that was a few mths back). actually i heard from fellow hoteliers that their replies be it emails/ phone rather screw up. They did not even do a followup after i met up with them! n asked me if i wanna go to the wedding show. after consideration, i said yes and wanan sign, but they did not give mi tix or reply me! I even heard this scary thing from a fren in a neighbouring hotel of Oriental, saying tat a couple was not able to get hold of operations guys of Oriental nearing to the date of their wedding, n had to call that neighbouring hotel for help, thinking that they may know some secret number that we consumers don't know.
it's seriously scary to be handing our big day to such people leh!...sharks.i'm having jelly feet now but i got not much choice as most hotels are packed for end of the year.