juz attended a wedding dinner last nite at the banquet suite...here r my comments:
food wise, not too bad...accept the fish is a bit tasteless.
service wise, quite inefficient...food serving is very slow, the waiters seems blur blur most of the times. we asked for liquor said dun hv then later said hv..n some of them doesn't know hw to serve dishes like fish, need to wait for a more senior waiter to come over n do it. quite a few dishes was left on our table waiting for tat waiter to come over n serve. the banquet started at 8.30pm and ended at 11pm (they took so long to serve an 8 course meal).
but i do noticed tat the mgmt had made a consious effort to improve...coz i saw the chef come out at least 3 times to observe the situation in the ballroom. n there r several mgr/asst. mgr walking around to help out.
overall my experience with M is better than expected (after reading tis forum) but still got room for improvement