I just held my wedding banquet at Intercon on 3rd April and I would like to share some of my thoughts with you gals here.
First of all, I would like to thank Jane for all her help, patience and advice throughout the last few weeks leading up to the event. It was really a stressful period as both hubby and I were busy with our work and had little time to plan for the event itself. Jane was always patient with us and very prompt in replying to our queries. We were just so thankful to have her with us!
Next, our banquet manager, Kim Hock, is a super nice guy! He was always smiling, friendly and really on-the-ball. I didn't have much time to interact with him on that night but my brother and hubby said he was really great and nice to work with. My jiemei misplaced the angbao that I wanted to give to my nanny and couldn't find it anywhere. When he knew about it, he immediately went to search for it and luckily, he found it!
I forgot to ask if he's still single though! haha, can introduce to my jiemeis...hehe..
Thirdly, the food that night was great except for the cold dish which the guests said was not tasty and portions were too little. Other than that, they basically cleaned up every dish.
A few areas of improvement though, the dishes were served too fast and the guests commented that the staff seemed to be hurrying them even though our banquet started promptly at 8.15pm. That was one big 'complaint' that we got for the night.
Also, some guests feedback that wine was not served and the service staff was not prompt in refilling their glasses.
Lastly, their valet service needs to be improved. We parked our wedding car at the lobby but due to a lapse in communication, the valet guys told us that they were not told abt it and did not want to valet park our car. my hubby was rather pissed off with their not-too-friendly attitude. We had to get the frontdesk staff to go speak to them to get it resolved.
All in all, we were really glad to hold our wedding at Intercon as the atmosphere was superb that night and the guests felt that it was a grand and beautiful evening. Most importantly, our parents were proud of us that night!
Thank u Jane and Kim Hock for everything!
P/S: I have extra angbao box for Timeless classic and also cloth to tie ribbons behind the chairs. If u need any of these, kindly drop me an email at [email protected]