Hi everyone,
Here to give my feedback after holding my wedding at Tudor ballroom.
In short, it was awesome! From the pre-wedding prep stage, to the actual day, and day after, it was a smooth and enjoyable experience. We were also very well taken care of and we have nothing but praises for the warm and sincere hospitality of the hotel staff.
Our coordinator Serene, was attentive, responsible and had tons of initiative. She always listened very patiently to our requests, and meticulously noted what our preferences were. She tried her best to accommodate to our requests or would suggest alternatives in cases where the requests could not be met. I was also very impressed by her efficiency as she was prompt in responding to emails, and also very quick to respond to last minute changes closer to the wedding day.
Before we signed up, we loved the tudor ballroom for it’s warm and cozy feeling, and it sure lived up to our expectations! We had 19 tables, and it was just nice. The flowers, table set-up and stage décor all complimented our pastel theme v nicely. We had blue chair sashes, and pink/cream flowers, a pastel pink wedding cake, lilac and champagne table cloths, all of which matched v prettily! We placed all the aisle stands near/on the stage with the advice of Dolly from JM florist, making the stage a nice focal point, and the guests were also not blocked by any stands when they wanted to see the projector screen behind the ballroom.
Special mention to the banquet manager, Steven, whose service was impeccable. He was very on the ball, and good at multi-tasking! He was really there at every step of the way to make sure that the event was run smoothly. Even though we had a slightly complicated dinner programme, he was able to remember the details, and also was able to coordinate the timing of the dishes very well! We really appreciated his attentive service, and he always made sure that the wedding couple had drinks/food whenever we had time to rest.
Going on to the food, no complaints at all! Some older folks found it just slightly a little too salty, but the food was still flavourful, hot, and served in generous portions. At the food tasting session, we didn’t even have much comments for the chef since our families were all very satisfied with the quality of the food. ïŠ
Last but not least, we were very touched by the sincerity and warmth of the hotel staff. My husband wasn’t feeling too well that day, and was not able to coordinate the rehearsal. I was busy handling other matters as well, and the hotel staff was ever so reassuring, and always asked if my husband was fine or if we needed any help. They constantly reassured us that they would be there to help handle everything, and they really delivered! Even after the banquet, whenever they saw us, they would express concern and ask if we were fine. This little gestures and the impeccable service really made our wedding day very special and memorable.
We’re still very happy at how nicely the wedding turned out, and I would be glad to answer any queries anyone has about GWP! ïŠ