Hi gals,
Just like to let you know that I had a bad experience attending a wedding banquet in Four seasons. The waiteress wasnt trained. They spilled a whole tray of champange my silk dress. The banquet manager in-charge wasnt professional at all. First, they asked if I want to change into their uniform!! Then, they didnt even offer to collect my dress for dry cleaning instead they asked me to send it to them. Next, they told me that the stain was removed but that wasnt true and insisted on delivery back to me only between 9-5pm. It was once again send back for another dry clean. Finally after a whole week of frustration and discussion, my dress was return to me, cleaned but with no written apologies etc.
Just like to let you know that I had a bad experience attending a wedding banquet in Four seasons. The waiteress wasnt trained. They spilled a whole tray of champange my silk dress. The banquet manager in-charge wasnt professional at all. First, they asked if I want to change into their uniform!! Then, they didnt even offer to collect my dress for dry cleaning instead they asked me to send it to them. Next, they told me that the stain was removed but that wasnt true and insisted on delivery back to me only between 9-5pm. It was once again send back for another dry clean. Finally after a whole week of frustration and discussion, my dress was return to me, cleaned but with no written apologies etc.