Yes, it is a long way before the GEMS campaign (yet another campaign) takes root and effect in Singapore. The sad thing is that many hotels, even five/six star hotels, hire waiters and waitresses with minimal training, presumably in order to save money. And it shows in the type of service we get. Sadly, we are so used to poor service in Singapore, we often fail to give any feedback.
A wedding I attended in Conrad had one of the waitresses topple and break a wine glass on the wine glass pyramid that is on stage, in full view of all the guests. At least they had the good sense to give the couple a free bottle of champagne in compensation. Will take note about the spilling of shark's fin soup on guests' shoulders; I generally prefer to have the shark's fin soup in my mouth.
Looks like it's either that, or more free champagne for us.
I did mention in my later posting that FS has many good things about it; the things I pointed out are things that one should take note for any banquet venue and not just FS.
Regarding the thermometer; no, I do not carry a thermometer with me. In Singapore you don't need one; night time is always 25 degrees, day time is always 33 degrees, plus or minus a few degrees. Air-con temperature is usually about 21 - 25 degrees. Wine served too warm always makes the wine more flat and since one is paying so much for wine generally in Singapore; might as well get it served at its proper temperature to bring out the best in the wine to give our guests, especially the more wine discerning sort, a better banquet experience. A simple Google search can tell you the proper temperature to serve red and white wines; and I do not think it is that hard to chill your wines down a little bit if necessary. Just speak to your banquet manager. And oh... when it says "serve at room temperature" on the wine bottle, "room temperature" always means 16-18 degrees in a temperate country, which is certainly not our room temperature; that's why wine at weddings, especially white wines, often taste strange (since they require a lower serving temperature of about 10-12 degrees).
And of course... I totally agree that in the larger scheme of things, who you walk down the aisle with is of infinitely higher importance than the venue, service, wine, etc.