Fairmont Hotel


jean07

New Member
hi muffin, you mentioned that the invitation to the wedding show is by invite only, how do i get myself 'invited'?!
am interested to book swissotel/fairmont for AD in 2011
 

pinknoir

New Member
Hiya, besides Wendy, is there any other coordinators? She seems like the only coordinator mentioned and also seem quite flooded.. Spoke to her a while ago over the phone but when i called her again dun seem to remember who I am.. She also dun even remember that she signed me up for their wedding show.. abit worried..
 

artzbrat

New Member
Heya Jing & Susan! yeah the wedding show is by invitation only. You gals can email Wendy for the invites & ask her for more information.
happy.gif
 

sillysmurfette

New Member
Hmmmmm.....seriously, i'm kinda confuse with the hotel thingy.... swissotel is fairmont? I'm talking about the one at cityhall mrt station.

Care to enlighten? *scratch head*
 

artzbrat

New Member
Heya Silly_smurf! Fairmont is Swissotel the Stamford! Anws, for those of you WHO ARE KEEN in the packages offered by Fairmont/STS it's better that you drop them an E-mail at [email protected]
I'm sure you will get a reply from them within 3 working days and from there you can liase with them =)
 

pooring

New Member
i just went to fairmont wedding and it was the worse wedding i have ever been to. I am also looking out for a wedding venue and was totally shocked at the treatment received when i visited one of my mum's friend's son's wedding.

okie here's my review.

went to fairmont, look at the name, swissotel, ok...should expect some kind of standard...full of expectations...go online check up ard $1220 nett, way too high for my budget so it was never one of my options.

there are at least 4 weddings held on the same floor. the wedding i went was at the corner so it wasnt an issue, couldnt say much about the other 3, haha...

predinner cocktail: they have this ice sculpture which we felt it was melting and a bit dirty. some strawberries and grapes at the bottom of the sculpture. no serviettes provided

seems like not enough servers to serve the drinks, we had to get ours at this counter where they fill the drinks, servers were a bit bochap, so we queued up. tables were messy, dont feel like taking any peanuts. usually i would pop a few in mouth

Went in, big squarish ballroom, not blockage. flowers on table has a weird dull colour, realise that it is individual serving hence there is no lazy susan turntable. no peanuts on table. hard to reach for condiments as you need to stand up and stretch hand to get it.

first dish: as usual, some majestic music and out come the first dish. on the first dish was this colour changing sphere which i felt was pretty cool. Then came all the nonsense

they left the entire plate of cold dish at the far end of the hall and not on the table. The servers had to do individual servings, meaning that every person will receive 1 salad prawn, some small squid, 1 sushi, etc which took a lot of time before the plate reached me. Everyone just look around at the servers and it took like 20mins for me to start my first dish after they start. The servers were all over the place and too busy to attend to the guest.

It became so bad that one of the uncles actually scolded the server standing next to me and told him that his whole table had no tea.

2nd dish came: waited for another 15 mins-20mins for them to serve. No sharks fin because fairmont wants to save the sharks so it is replaced by lobster meat, still pretty much the same but the wait was terrible and most of us received half a bowl of sharkfins. no such thing as extra bowl on the table. all gam gam ho. 2 vegetarians had to stare at us while they wait even longer for their vegetarian food

so this waiting repeated for every dish. usually, we would expect the servers to serve the food and attend to us if we need a refill of our drink but on that day, they were all over the place, we felt a bit stressed eating in that kind of environment and i had no chance to ask for a refill. either they ignore you or they were too busy for us. my brother had coke that was non gassy. eek

went to the toilet and my orange was taken away and they left a cup of tea on my table. anyway because of the long wait, food came to us cold. cold plate came to us warm, u guys get the idea....the ee mee was the only one that is hot.

so as you can guess, the dinner ended late. 10pm, we are still in the midst of the 9 course meal. each portion was really small. eg 3 small slice of chicken on a plate. it was quite jialut till it was amusing.

1115pm, guest starts to leave before the dessert is served. it was simply too late for people who are taking public transport or stay far away. The 2 vegans left the table. When the dessert came out , there were only ard 30% of people still in the hall. i just brought the dessert over to my table as i reckon that i would wait a long while again. half way through my dessert, amusingly, the servers delivered the desserts to the empty seats next to me even though it was obvious that they left.

all in all, we left at 11:40pm. no more parking coupon as the hotel only offered 10% coupons

okie....good points, near mrt, outside their toilet got armchair seats, nice name
 

estaefran

Member
hmmm, we've requested to do away with individual serving so that the servers would have time to refill drinks and attend to other requests of the guests. hope the above won't happen at our wedding.

from my understanding, they are not so strict on the parking coupons, there could be some miscomm for your case.

hope your feedback would be helpful to fairmont to improve their service.
 

dreamies

New Member
oh dear Kaisin seems like Murphy's law (anything that can go wrong will go wrong) at the banquet! fairmont always seems to be a little under staff not the 1st time we heard of food being served slowly. booked mine w them too and gg to do away w the individual serving. parking wise will depend on the no of tables yo
 

jarlslee

New Member
Hi

My name is Jarls Lee from Singapore and I am an undergraduate at a Hospitality Management school in Switzerland. For my undergraduate dissertation, I am looking at the negotiation behaviour of prospective wedding couples looking to hold their wedding banquet at 5-star hotels in Singapore.

Your response is kindly appreciated and will aid in the completion of my paper.

This survey will take up 15-20 minutes of your time.

http://www.surveymonkey.com/s/negotiated_decision_making_weddings_in_Singapore

Thank you.
 

estaefran

Member
hi, i understand from a friend who'd recently enquired that the price has increased. would suggest you check with fairmont for the latest update. =)
 

ginjean

New Member
i tried to ask if there is any plans for a bridal show this year..but their answer is not sure... is there alot more perks offered during the bridal show? if yes i will only sign up in their next bridal show
 

dreamies

New Member
hi jean...yes a lot of perks were offered during the show..tat's our take on it cos we did compare w our fren's package and those from the previous yrs so if there is go for it! ;)
 

ginjean

New Member
gosh.. guess i better hang on and keep my eyes open for the bridal show. got any examples of the perks? additional room stay? free wine per confirmed table? or?
 

ginjean

New Member
interesting.. i would like to know if the pricing for wedding show will be adjusted up too.. and if the gaps is alot...if so it's almost like we're paying for the perks..
 

dreamies

New Member
Hi Catherine ya the price went up during the show so i guess they compensate with the perks but still the package is quite good when we compare to the other offers...if u're looking at fairmont then i would suggest check w the coordinator if there is a show coming up ya
happy.gif
 

ginjean

New Member
wanted to wait for fairmont's wedding show...but hilton's perks for their upcoming show is pretty good... and per table pricing is reasonable.. slightly cheaper than fairmont.. dilemma..............................................................
sad.gif
 

karenchan

New Member
Hi there, wonder if anyone seen/attend wedding at Atrium Ballroom? Can I have your thought and comment on the ballroom?
 

beegirl

Member
i recommend wenqing cause she's professional and try to arrange our needs accordingly
happy.gif
 

beegirl

Member
Cancergirl : if your concern is to hold a beautiful wedding at a beautiful ballroom with superb bridal suite, u are making a right choice with fairmont. I'm just worried about their food menu as we have heard quite a number of bad reviews on their food.

Btw I'm a nov fairmont bride n going for food tasting this 24th. Maybe let u know again?
 

beegirl

Member
Marcus07: ermmmm, I'm not particular with food but 1 or 2 dishes was mehhhhhh.... As the hotel banquet ain't any famous Chinese restuarant hence the quality
 

ohjulie

New Member
Hi marcus, my wedding coordinator is Dannis. You can email him at [email protected] or call him at 6431 5519. He's experienced and friendly~! Let me know if you need any further info. ^^
Hi funky_bratz and beegirl, I'm meeting Dannis from Fairmont to discuss the packages. I'm just wondering how flexible they are with the requests, since it seems like there are other wedding coordinators who are willing to give and take as long as you are willing to bargain for them.
 

beegirl

Member
Ohjulie: sad to say, they are not flexible in getting extra perks.the only thing u can do is to forgo some perks to upgrade some perks. Like for us, we forgo invitation cards and printing and 12 bottles of red wine to one more barrel of beer.. They are very strict in terms of the package
 


ohjulie

New Member
Hi beegirl, thank u for ur advice!

Anyway, we met Dannis yesterday, and he was really hospitable and truthful about what Fairmont can/cannot offer. Some of the items in the package we're eying includes free flow beer and waiver of corkage. Now our greatest consideration is the menu - their kitchen does not boast renowned chefs or award-winning dishes, unlike some other hotels like Sheraton or Carlton.

My husband and I are actually pretty torn between these 3 hotels.
 

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