hehe
walau i had such a frustrating experience earlier on. i'm sending out christmas cards (haha yeah, so late) and one of them is to our most famous competitor (diam diam hor, you know i know can liao hor. let's call them ABC company). so i needed to get their postal code. check online, dun have. call their company, nobody pick up. on hold for 20 mins. then i find out there is a phone system that you can call to find out postal codes! so i call. 1800 8427678.
it's one of those automated kind where you speak and the 'operator' (with an irritatingly sweet voice) can pick up your voice tones. my conversation for your viewing pleasure:
postal service: hello! i can look for a postal code by building name or street name. would you like me to look by building name or street name?
me: buil-
postal service: please say 'building name' or 'street name'.
me: ABC buil-
postal service: please say it clearly like 'suntec city convention centre'
me: ABC builing
postal service: i'm sorry, did you say 'tampines mall?'
me: no ...ABC-
postal service: please speak clearly and say the building name.
me: ABC building
postal service: if you don't know, say 'i don't know!'
me: ABC building
postal service: i'm sorry, did you say 'raffles city?
after another couple of minutes of this silly conversation i give up
then i decided to try ABC company hotline again. after another 10 mins of holding, (all their operators go out for lunch is it?) the customer service lady says 'hello this is XXX from ABC, may i know who is speaking please?'
it's the first time for me. for an enquiry hotline to ask a caller who's calling.
wah biang. just so we can send our competitor a christmas card. tor huey ah....