Hi Ladies!!
Now finally got the time... I received the reply I get from Marina Mandarin. Maybe a bit naggy today, but then I am really fuming when I got the reply via email from them at my office place.
I am asking for free flow of beer / a carton of red wine, waiver of corkage for wines, Additional one night stay in a normal room ( if cannot then give a discount rate ), light snack before wedding dinner or supper for the bride and groom, additional carpark coupons.
Moreover, yesterday afternoon my FH called the coordinator and she said that she had blocked the smaller ballroom for us and even claim that the big ballroom is taken, we find a little suspicious and this morning I called again and the other coordinator informed me that neither one of these rooms had been blocked at all. The coordinator told us that the carpark coupons they can increase up to 25% and waiver of corkage for wines is not a problem and even the usuage of the LCD projector also not a problem. They can give it to us as a perk.
Each table cost $908 nett and I dun think it is very unreasonable to ask for all the additional perks ( especially car park coupons and light snacks which is less than $100 ) In the end, non of our requests can be fulfilled. Guess what is the reply from their coordinator?? This is their reply :
Dear XXX
For a booking on 24th June 2006, we will be able to extend a complimentary food tasting for a table of ten if you book before 9th May 2005.
I express regret that it will be difficult to accomodate your other requests for perks at least for the moment, as we are having several enquiries about this date already.
Other simpler arrangements such as an easel stand for your photo album or a late check out, however, may be arranged.
Thanks for your understanding and feel free to contact me should you have any queries.
Warm regards,
Wendy Li
Events Executive
MARINA MANDARIN
Tel: 68451104
Fax: 68451019
Email: wendyli <mailto:
[email protected]>
[email protected]
Of course, as a consumer, we made the effort to go down and talk to them despite the inaccessibility of the transport ( road work, construction every where ) and in the end, what she said yesterday is like bull shitting. IN my whole life, I had never been so angry like this before...
Even my colleagues agreed that with the price that I am paying for Marina Mandarin, I can easily source for another place and they think that it is really unfair to give us a reply like this. Hiaz... not my day today.