When I went for my gown selection, my HTB & I very picky. End up I tried almost over 20 pcs of gowns(wedding gowns only not on evening gowns yet). I hv particular design in mind. But YC dun hv the design I want. Siling is my coordinator. Most of the times, she has to ask Fiona & Jean for advice. After trying a few gowns still not to my likings, Fiona began to give face & she walked away. But Siling still continue to let me try. Some more trying...Jean also give up & walked away quietly to do her stuff. But she nvr show me face. I find that I'm a fussy customer. Fiona is very friendly as long as you not a fussy person. Jean is more experience & able to get wat u like, patient & friendly. Siling is new, but will always try her best to serve me. After much trying of gowns, she begins to know wat design I like. I went for gown selection a few times. She will look out for the design that I may like (those gowns which maybe reserved for PS or AD by others) & shortlist for me to try. Overall, I'm very happy with her service.