Hii, I would love to share my experience with Shangri-la.
My bestie just got married at shang in May 2015.
Ms Ursula Rose Goh is her wedding event manager.
My bestie almost sign up shang instantly if she don't need to get green light from her in law. She went Down next day & of cos signed, her in law just loved the venue.
From the day she signed the package, Ursula had been keen & responsive on every updates and details. I was particularly impressed with her when she talk about Shangri-la in pride, I just love the way she always quoted this "Dont worry, this is Shangri-la". Instantly calm everyone. She really have the ability to convince us that Shangri-la is our best choice.
And this I must mention, On my bestie AD, she not only make sure that ballroom is all set up, she also helped us to ensure our check in to rooms are smooth. she keep visit to see everything if it in order, I really feel so touch to see her moving ard for us even her leg was so swollen.
I would definitely recommend Shang to everyone. We had been shopping venue since she is getting marry, be it St Regis, w hotel, or ritz carlton, none leave such impression except shangri-la.
AD duty banquet manager oso extend his professionalism, i love his his clear, straight forward briefing and he handled all the situations excellently. He is almost everywhere near to the couple as he promised. I like the way he ease everyone anxious hahaha!
Overall it is such a wonderful experience with Shangri-la wedding team. Not to mention delicious food with individual serving, instagram worth dessert bar & luxury bridal suite hehehe!