Hi everyone, I just had my ROM, overall the service at Zhou's Kitchen is really good, esp Irene, she is really helpful. She even offer her Solemnisation pen for us, although we didn't use it but its a really good decoration piece for the table. The weather was really hot(but was happy that it didn't rain as lately was having heavy rainfall), there is a row down shelter above, so is better then nothing. They offer ice water at the back for my guests too.
I didn't bring any music along, so i used Irene CD, i ask for Joline song for walk in, but it was played throughout, same song throughout, was kind of boring. But i was too busy to notice Irene about it. Anyway, my solemniser was late, so in the end there was no walk in.
After ROM, went upstair for Lunch, we were waiting for food to be served but waited for like 10mins, no food still... actually u need to tell them that you wanted the food to serve then they will notice the kitchen n prepare the food. Haha. Feedback for the food was really good, my personal fav is the Washabi Prawn. I included $30 free flow of drinks per table few days ago but the waiter was not aware, so i have to tell them.
My FIL was unwell that day, they don't serve any Ginger Tea but one of the waiter notice the kitchen to prepare some Ginger in hot water for him instead, really glad to have such thoughful gestures from Zhou's Kitchen.
Tips: have a helper around, to help you confirm your menu on that day or any other special order, give ang bao to solemniser and send him off (as he is likely to leave once the solemnisation is over), he/she will ask to soften the music if required. Your helper should be the one walking around instead of you. I didn't take notice this point, so you see a bride walking to her bag to take ang bao, walking to the waiter to tell her to serve food, walking to pay the bills, while my hubby was busy taking care of his dad. Really not very glamorous huh! Haha.
Overall, the service by Zhou's Kitchen is really great. The ginger drink was a very thoughtful gesture, Irene is a really great manager that offer all time help if required.