I almost sign with Ritz but luckily i back out. First, attitude!! Second, Service!! Third, FOOD !! Attitude from the banquet sales is utterly sub-standard!!Called their lines several time a day and no one answers. It wasn't like this previously. Well, the only dept that has attitude (see ppl no up) is the banquet sales dept. The package is ok. Perks is reasonable, understand they can't give too much but considering a 6 star hotel, the service is really sub.
The Reason behind this bad comment is a true scenerio. It happen to my best fren. she wanted to have 70 tables for her wedding. She went to test water on service and the first impression was - No smile from co-ord, not a single drink while discussing in the lounge!! There wasn't a sense of willingness to discuss the package.(nt: not just one co-ord; is two of them)
So if anyone wants to have a wedding there, pls think twice. Other than the banquet sales team, and the banquet food, the whole hotel has the so-called 6 star standard.
And mostly, The Ritz will not have a wedding show cos this year is their hotel's ten year anniversary. According to their co-ord, their main concern now is other functions not wedding. (Quote from their male sales co-ord).
Given a choice, please choose The Raffles the Plaza (Gladys), though i did not sign up w her. She does posses what a professional banquet co-ord have.