Hi Dawn
Oops, I'm sorry to hear tt with having high hopes u went, but received such a treatment etc..
Do u rem the name of the AD? Why was it u guys didn't get to participate? How queer, everyone has a chance to, but whether anot u do win of coz by its name, we do know..Last sept we did get to participate, but didn't win too! Quite sad lah, but i was more worried of the strings attached even if I had won. For eg if the prize is "free 1 session of slimming session" >> in small print "must sign up for full course".. U know sthg along those lines??
No lah, dun think tt OH's package is cheap.. After all the taxes, it isn't. I guess ur experience with the wrong ppl made u so upset...
On my part, my coordinator has been rather gd. My parents have requested for quite a no. of changes in the menu as I am to go for food tasting next week. My coordinator & the chef have obliged to all the requests.
In addition, i requested for increase in invitation cards & complimentary parking, I got 30%. Price of corkage was also brought down.. I think my coordinator is the manager of Catering sales, so prob she has more say...
I think sometimes who's rigid may be dependent on the position they hold? The executives in the dept have little power to make decisions in favour of customers' request, those who are higher up in the rungs of power would then be able to.
Dun be too definite tt OH hasn't got too gd a service. Expectations differ fr person to person & I really dun think ppl who take the promo package sure will suffer yah? Hmm, think on the positive side, it's a lesson learnt, and thankfully no contract signed, if not further heartaches..
I do agree tt for every contract signed, whether it is with OH, it's def at one's own risk.. Let's hope each of us make a gd calculated risk too..
Btw, have I conversed with u earlier in a Bangkok thread?? Ur nick is so familiar..