Dear brides to be at Orchard Hotel, I am back after my wedding last friday.
Here's some reviews:
Check In: Very Good. When we arrived at OH, there are already pple waiting for us. Everything is well taken care of. The bridal suite is big, nice and comfortable.
Pre Dinner Discussion: Very Good. The discussion was done in the suite. I think this is very good as I was able to listen to wad's going on. In situation where clarification are needed, both me and hubby were there.
During the dinner: Very very good. Banquet Manager Andy was very attentive to our needs. He knows his stuffs well and very flexible to our requests. XiaoMin, one of the hotel staff was attached to me to take care of me through out the whole dinner. She is very good and attentive. Its like a PA to me, taking care of my gown, asking me if i am tired and if i needed a drink. Took initiative to give me warm water and get me a chair to rest. During my 2nd march in, I did my own hairdo and she was there to help me too. A very helpful lady. So brides of OH, if possible, ask for Xiaomin as ur PA. You will love her service.
Food: Very Good. Although during our food tasting, we were not very impressed, however on the actual day, all food turn out to be very nice. All our guests were very satisfied.
After the end of the dinner, OH still took the initiative to send us food which we did not eat during the dinner to our room. Hot and fresh
Very impressed
Event/Sales Coordinator Haze. Execellent. Haze has been very thoughtful and flexible to us throughout from the time we enquire till the day of the event. We had changes every now and then, Haze was very patient to us. Trying her best to fulfill our needs.
All in all, both hubby and me, we are very pleased with the service provided to us the wedding couple throughout. So any couples who are still considering OH, do give them the priority becos I think they are really good.
4.5 out of 5