Hello all,
I recently had my wedding at the M Hotel Banquet Suite and would like to share my experiences!
Pros
1. Aaron was my co-ordinator. He is very helpful and efficient. As we were rather last minute (eg we only booked the hotel only 3 months prior to AD) and rather laid-back type of couple, he called us to arrange for the food-tasting (in a private room) and chased us for other stuff.
2. They were also flexible as we needed the room on the banquet suite around noon and they made that available for us.
3. Both the cocktails and the dinner itself went very smoothly. No hiccups whether in the march-ins, pacing of food, etc.. and we had good advice and support from the banquet manager himself (eg on control wine, topping up of beer barrel, when to get changed, etc). So, rather relaxed and hassle-free.
Cons
1. The major thing we were not so happy about was that the jacuzzi bathtub in the bridal suite was not thoroughly cleaned. The last couple who occupied the suite seemed to have used rose petals in the tub. Due to the pump and piping system, these petals (now decayed to black colour and in tiny bits) would spew out of the the tub whenever the pump was activated. We made several calls to the room manager and tried to pump and clean it several times. The technician came along but there was not much he could do. At the end of the day, it was unresolved and we were too tired to bother with following up on this and did not use the much-touted jacuzzi bathtub.
? We also had an unconfirmed case of a cockcroach sighthing under a dinner table (gasps!) Luckily we had a spare table and the guests were moved to the that table.
Another handy tip I would like to share is that the printer reccomended by M Hotel is very efficient. We got our inserts printed within a day. (but pls note these are the straight forward ones...)
Another one would be the shop Bottles & Bottles at tudor court. You can return up to half the consignment you ordered for unopened bottles. we got 36 bottles and returned around 12 bottles...
Hope the above helps you to kick back and relax on the day itself...