Hotel Jen Tanglin, Singapore by Shangri-La

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Hi gals, I am new here and I am a Traders Bride. I would like to ask Mountain9 and sugary_lily about the invitation that both of you mentioned. (the one with a stalk of rose). It seems that I never see this design when I am choosing my invitation cards.
 
me too is a traders bride.. wedding going to be 8/7/07
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any brides here under thomson? i juz called up traders n its seems like he has left the organization. no one informed us who will be takin ova our weddin n kip us up to date. no wonder he didn't call mi up as promised afta i had my food tasting in mid-july. now can onli wait for them who is takin ova my weddin event.
 
thanks for the info marilyn. Just called them up. Currently, Rosalind is helping out on his acct. but confirmed that they will be recruiting. I dont wish to work with Rosalind , she is quite lousy.
 
Hi Marilyn and JGal,

I am shock that Thomson has left Traders and quite angry that nobody informed me about this...i signed up with traders partly is because of Thomson 's good service....they had handed over my account to one lady called Thatan.....i never heard her name before and seems like she is quite inflexible....
I am just worry that Thomson had promised me a lot of things but without stating black and white in the contract.....don't know whether his statement is still valid or not.....
 
hi esther

well i am also in a shock that Thomson left, apparently i wrote a mail to him last week but there was no reply thinking he could have gone for holidays, i wrote a follow up mail on friday.

so in the end i wrote to their main email, then they told me that he has left. But how can they not inform us.... The worst is that my wedding is 2 months from now, and guess what i still have to ask them when i can choose my theme for the ballroom
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they forward my account to other lady called Eunice Lim who i didnt met at all. I wonder if Vanessa is still around? I actually sign with her
 
hi gers,

they yet to get back to mi who will be taking ova my case. reali disappointed wif them. thomson has promised mi quite a no of tings as well. if its not gonna be valid, its veri unfair to us. sure hav to take to higher management le. if not, we wouldn't hav signed up wif them in the 1st place.

i chose traders coz i trust thomson n his service. apparently, they let us down.

hav yet to choose my theme n confirm menu items. weddin is onli 6wks away. y give us such headache. :c
 
hi all,

I am also shocked. He should at least tell us. If not for this forum, I wouldn't know that he has left also. Yup, he also promised us certain things like waiver of corkage without stating in the contract. Now, I am really worried. Called Traders already and ask them if all these are still valid. They say will get back to us. Considering talking to higher management if they tell me they cannot give me those items already promised by Thomson.
 
Hi all,
I think we are facing the same situation, i have called them up twice and they promised will get back to me at the end of the day, but end up all bullshit and never bother to reply me...i am really mad about them and why give me such a headache as my wedding is just less than 3 months away....
One more thing is, i have attended the wedding show just few weeks ago and meet Thomson, but he don't even informed me that he is leaving soon......i am really disappointed in him....

I think should we go down to Traders together and clarify things with them......
 
Joying : Not in the contract? We actually has our waiver stated in the contract before we sign? You better check and call and scream.

Thatan , Eunice and Vanessa , who are they? from what i know they only have 2 person. Roslinda and Thomson working in that position.

If you really want to go down together, could we make it this saturday 11pm. I can help to call traders to make sure the higher mgmt is there to receive us. Please also left your email for communication purpose.

[email protected]
 
Hi all

i have checked vanessa has left too. I called them this morning and was entertain by rosalind, i sounded my concern and that she explained a new person will join the board.

But i told her it would be so soon right. I made an appointment with her to go down and finalise all the rest of the details cos my wedding is 2 months from now.

I also mentioned to her that a lot of couples are stranded with this.
 
hi gers

called up traders again tis morning. my co-ordinator would be rosalind. hav made appt to c her n discuss the stuff tmr. don wan drag it any longer.

i tink it would be beta tt each couple settle seperately instead of in a grp. otherwise, mgt will not feel comfortable to change or offer the perks if all request for it tgt. it would be easier to negotiate couple by couple wif individual co-ordinators.
 
juz got back from the meet-up. my new co-ordinator will be thatan. she's the new senior events manager. guess she's quite new to traders mgt so rosalind will be helpin her n guidin her along. =)
 
Hi Marilyn,

We are having the same coordinator
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BTW, i am the Dec BTB......how do you find the food in Traders during your food tasting session?
Have you chosen your wedding theme for your banquet?

I am glad to know that there are suddenly got so many traders brides "appear" in this thread....as i thought this thread is quite inactive and i also thought Traders is not a popular place for wedding banquet due to its remote location...
 
hi esther

food tasting was in fact tasty except for one side of the cold dish, not veri much to our liking. the others had seasoning juz rite. but food tasting food alwaz taste nicer on actual dae so kiping fingers crossed. hehe.

chose the theme ydae, crystal novo theme b. its improvised from the crystal novo 1st theme. not many brides are using it as it's onli launched in july. heard from rosalind tt i will be the 3rd bride using the theme. so its relatively new.

hehe. when i posted tt thomson has left, im surprised to c replies n stuff. coz tis thread has been quite inactive as u had said.

when we gave out invites to our relatives n frenz, almost 3/4 of them have no idea where is traders hotel. kinda worrying actually. tis one reali gotta kip all fingers n toes crossed. keke.

when will u be meetin up wif thatan? she's a nice lady but a bit reserved. mayb coz she's still new to the organization. =)
 
Hi Marilyn,

I have called up Thanthan on yesterday....will be only meeting her during my food tasting in Novemember....i think she sound like a friendly person, however i guess she must be too busy to reply my email and sometimes forget to call me back as she promised......

Crystal novo theme is sweet and romantic
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.....i myself should be choosing the red rose theme to match my EG colour....

I also agreed with you that most of my friend don't know the location of Traders Hotel...that's why i have attached a map on my wedding card.....come to think of it....the cost of the banquet actually is not cheap, is comparable to other 4-5 star hotel .....hmmm...actually i myself also don't know that Traders is belong to Shangri-La group ...kekekke

BTW, may i know that what kind of wedding favour are they having now? hmmm....do you know that whether we can lend the LCD projector FOC ?
 
hi esther

flame of passion is a nice theme too. veri elegant. hehe.

currently the wedding favors include the rose pen, keychains of couple in chinese tradition gown or english wedding, scented candle, scented potpurri, acrylic coaster. can do a mixture of 2 selected gifts as well. all are nicely packed n sweet looking. =)

LCD projector will require a payment. coz they did explain tt they don hav their own equipment n actully loan from a company as well. coz they are a business hotel, they need to be up to date wif the lastest projectors n equipmens which is y they don get their own ones for the hotel. able to negiotiate for a lower proce but i tink FOC is out of the qn.

will u be doing a video montage? im not showing any tt's y don relai require a projector. or u could try asking around to c if ur frenz own one n ask them loan to u for a dae. ;p
 
Marilyn.. shld be okay to get lcd projector FOC but you have negotiate before signing off.I got mine written in the contract. Hmm.. did you 2 take the pkg in during the wedding show when there is major discount? Cos' i took mine some days after the wedding show .. so maybe i dont get some perks like you 2. So i get others stuff
 
Hi Marilyn,

Thanks for your info
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I have not decided whether to show any photo montage....hmmm..intially want to get someone to do the animation montage but the price is a bit out of my budget....since now e need to pay $$$$ to rent the LCD projector...so i think i will skip the montage as well......
Just talk to Thantan on the phone.....she is really a nice lady but quite strict on the perks....especially the corkage charge....i am really regret did not insist Thomson to write in the contract black and white....sigh...
so are you buying wine from the hotel or getting from supplier but have to pay corkage charge?

Hi JGal,

I have signed up during the wedding show....i didn't get any discount on the price of the package as i didn't hit the min tables size
for Temesek room....instead, i paid more to exchange some dishes in the menu....
 
Hi ladies, I chose the flame of passion theme and the red rose invitation card. I just collected my invitation cards and was disappointed. Apparently the quality of the cards is different from the sample that I see. It has a lousy quality and the cards stained my hands. Anyone experienced this?
 
stain your hands.....hmmm...why so bad ? Save cost huh? err... need to source for cards liao.

Esther,hmm.. i hope you didnt change the soo hok for garupa? According to my fh, that soo hok is a tradition wedding dish for cantonese & the cost of the fish is higher than garupa. I ask thomson to change , luckily my fh stopped me. Thomson also agreed that soo hok cost more.

Thomson was quite okay with the perks when i spoke to him. Just that the cannot give the discount for the tables. Cos' my date is advance booking, i need to top up 10% for that date but still lower than the latest price of $778/tbl.
 
hi jgal,
if u showing video montage den its a good deal for u. coz now its too common. don mind mi saying. =) i din sign during workshop. signed up laz yr in nov one. manage to get 2 nites stay, use of bencoolen room, free flow of beer during dinner. so far all ok.

hi esther,
i got problems wif my corkage charges as wel. coz thomson agreed to exchange my free-flow beer to wavier of corkage for all my wines. i bringin in quite a no of bottles. now they hav yet to get back to mi on the charges. coz i din wan beer anymore. but they sort-of insisted tt weddin cannot hav no beer. u kn how it goes. i gettin my wines for outside supplier. its cheaper den gettin from hotel. unless they reali gonna charge corkage.

wat r the items u changed in the menu? i onloy changed 2 items in the cold dish. don like california rool n the soya brasied chicken. got weird taste. top shell salad is nice. can op for tt. smting refreshing. the prawns wif fresh lily bulbs is nice too.

hi darean,
the cards quality that bad? i din get cards from them as don reali like the designs. i designed my own cards. its scroll like n tied wif customized ribbon. simple but unique. can print own pic as well. hehe. mayb let them kn tt the cards are of poor quality n demand a new change of it?
 
Hi darean,

You mean the card stain your hand? or the printing on the insert? I am doing the hot-stamping and will be collecting the cards from T-dragon on this weekend, will let you know the outcome again?!?!?

Hi JGal,

Hahha....you are so clever!!! I have top up a bit to change the soon Hock to red garoupa.....
My mother prefer the Hong Kong style Soya Sauce Red garoupa and we are Cantonese too
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But it is very strange that Thomson said that Red garoupa is more expensive than Soon Hock.....don't know who is correct....very blur liao...hehehhe

Hi Marilyn,

I am also very annoyed on the corkage charge....i am also having free-flow of beer but want to get some wine from outside supplier as well. However, according to Thatan, we cannot bring in any duty-free hard-liquor and wine in the hotel, and if you bring your own wine, you will charge 40% of the corkage charge, the hotel will only obsorb the remaining 60%. I have bought some duty free hard liquor a few months ago when i go aboard.....now told me that i cannot bring into the banquet....sigh....
BTW, i have changed the cold dish to the one with suckling pig......and crispy roasted sesame coated chicken.
How do you find the Braised " ee-fu" or are you taking the fried glutinous rice in lotus leaf?
Hmmm....how about the dessert? My sister said the sweetened red bean broth with dumpling is not very nice........how do you find the Yam paste or Pak lin Ho Hup?
Hmmm.....may i know that where is bencoolen room?I never heard before leh.....
 
hi esther

i got quite a few duty free alcohol as well. but lazi to bring them in. nowadaes guest mostly drink wine or beer so not to worie.

the crispy roasted seasame coated chicken is veri delicious actually. one of the best dish they served when i had my food-tasting. i changed the noodles to fried glutinous rice n had the yam paste for dessert. the sweetness is juz nice. all the comments i had for the food-tastin were good except for the soya chicken from the cold dish. the rest were reali tasty. =) try to choose items tt does not require u a top-up will help u save money wor. try to negoitiate wif them for it.

bencoolen room is juz beside the temasek rooms. can use it as solemnization room or hold tea cereomony.
 
Hi Marilyn,

I am really looking forward of the food tasting session as i don't think we will have time to eat on the actual day right...heheh...

BTW, thanks for sharing the information with me...
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So how's your preparation on your upcoming wedding as you mentioned that it is only a few weeks away....hmmmm.....where is your lovenest?
I myself staying in SengKang.
 
hmm.. Esther, my fh opens a resturant so he check the prices of these fishes quite regularly. I guess, the hotel prac is to charge you for the change.

It's okay on the projector, maybe can ask them to off-set other stuff if we decided not to have. haha.. still a long long way to go till July next yr. Maybe will have the snapshot service that my friend had in her wedding. Guest can sent mms to a ph no. And the pic will be show on screen.
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hi esther

my preps not all done yet. left final confirmation for guest list. song list. seats arrangements. quite a no. hehe.

my lovenest will be in punggol. left all the final furnishin den all readi to move in. hehe.
 
Hi,

Can anyone share with me the 2007 wedding package.
I try to email and call them up but till now no response from them. Is their service good? What is the max table?
 
Hi Marilyn and Esther, yes the cards stained my hands. Like those baby's 1 month red eggs, there will be red stains after holding it. I have showed them the card. Hopefully I can exchange for them.
 
hi darean

get them to exchange it ba. tell them tt if i give such cards to my relatives, its like bad standard lo. smmore part of shangri-la. hotel image sure go down the drain. hehe. c wat they say or offer. =X im so mean. hehe.
 
Hi Marilyn and Darean,

I have collected my card on yesterday....hmmm...so far i found it OK and nicely printed.................are you using T-dragon printing services?
 
Hi darean,

I am choosing the red colour card with the rose background and "xi" on top......something belong to tradtional loh....However, i also discovered that my finger will get stained with red colour if i am holding the card for too long....but i thought it is normal and unavoidable due to its colouring..
 
Marilyn, haha you are not mean. This is part of their service and what they promise to deliver.

Esther, I have chosen the same design as yours. I do not think that it is normal, obviously something is wrong with the paper quality. I have received other invitation cards that are in red too and they do not stain my hands.

The sample that I view is also of different paper quality from the cards that I have collected. The one that I saw has a smooth surface and of better quality. The "red" is brighter too. The cards that I have with me now looks dull and has a rough surface.
 
Hi darean,

I didn't take a good look at those sample card when i am choosing the card design....
so are you going to feedback to traders?

hmmmm......come to think of it.....i also somehow remember that the sample card do look brighter than the final product.....
 
Esther, yes I have already informed Rosalind and I am still waiting for her reply. She left me a message saying that she will meet up with the supplier. Will update you when I get a reply from her.
 
Hi darean,

Thanks for your info
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If not, i am still blur blur and don't know there is something wrong in the card :P

BTW, are you going to use the guestbook provided by Traders? have u see the design before?
 
Esther, I have seen the design and will be using theirs as I am not very particular on the design of the guestbook.

so how is your preparation so far? Is your wedding date this year?
 
Hi Darean,

My AD is on this coming December, how about you?

So far, all my PS, GDL, foodtasting and guest list haven't done yet.....i think i am those sort of ppl only panick on last minute....heheh..
 


Esther, mine is in September..hehe..next month!!

Don't worry, you still have time. Can't possibly get all the things done in one shot. Till now there are things that I have not settle yet.
 
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