Very bad service right? Even if we are internal customers, also cannot treat us like that mah.
In the end I gave up calling those IT people also. Can never get this particular guy through the phone. So I wu4 da4 wu4 zhuang4 email him (the only leads I have are his personal name, no surname and that he is a Filippino). Heng the right person got my email and he promptly called me back. Now thinking back, I should have tried this method right from the start and avoid this unpleasant encounter with the operator.
In the end I gave up calling those IT people also. Can never get this particular guy through the phone. So I wu4 da4 wu4 zhuang4 email him (the only leads I have are his personal name, no surname and that he is a Filippino). Heng the right person got my email and he promptly called me back. Now thinking back, I should have tried this method right from the start and avoid this unpleasant encounter with the operator.