Hi everyone,
We just had our wedding dinner at Four Seasons, so we would like to give some feedback and hopefully help couples who are deciding what venue to pick for their wedding lunch/dinner. It was a wonderful experience for us with Four Seasons. During the wedding preparations, our coordinator was Kaylynn at first, who left a month or so before and handed us to Lewis. Both coordinators were really easy to work with and the transition between them was smooth. Kaylynn was quick with arranging a second (smaller) food tasting for us, when the first one did not go well - the dishes were over-seasoned and were either too salty or too sweet, and they had left out the abalone in the soup. Lewis was really attentive and patient, especially during the last week leading up to the day itself, and he was very quick in attending to our requests for changes in table arrangements, as we had several last minute changes due to people fleeing from the haze.
During the dinner, it felt like we were fighting a war, as we were on constant high level of alert with many ongoing things that required our attention. Yet the banquet managers and staff somehow managed to ensure that we had breathers to take a few bites of our meals and still keep to the schedule. My husband is a vegetarian, but we didn't order a meal for him because we figured that he would hardly eat anyway. When the managers found out, they had the chefs prepare an extra serving of some of the vegetarian dishes that they know he will be around to eat. We greatly appreciate that. More importantly, neither ur nor our parents have heard any complaints from the guests. Everyone was raving to us about how great the food was and that the service was impeccable. Our banquet managers, Mr Sean Shean and Mr Wee Jian Kai, were really quick to attend to our every need, always with reassuring smiles, and helped a great deal in making the night go smoothly.
The ballroom itself was beautiful, something I did not realise until after our thank you speeches were done and I was more relaxed. Sitting at the table, I was reminded of why we picked Four Seasons in the first place. The bridal suite is not as big as some hotels, but it is more than adequate. I also liked the fact that we could order from the room service menu for our dinner, instead of having the set aside banquet food. And their room service food was excellent!
So, even though Four Seasons is pricey and they do not budge on their perks, having gone through this experience, we now know that we had made the correct decision about one and a half years ago. For couples who are considering Four Seasons, if your budget allows, do seriously consider picking it, because I believe that the quality of service and professionalism of their staff will allow you to have headache-free, memorable wedding lunch/dinner.