I had been a regular customer of bodywellness at stamford court for more than 2 years. Had signed up my 2nd package with them last yr. However discover their service was getting from bad to worst, and skills was very lousy. My massage session was not enjoyable at all everytime, facial worst. My package for facial was US facial or diamond peel. Everytime the therapist squeeze out my black head feels like dying. I can be considered as a person with high treshold for pain. Their neck and shoulder massage was lously i can do better then them. Many time they don't boder or forget to masage.
The last time i visited them 3 weeks ago, my appointment time was 4.30pm for diamond peel facial. i reached at 4.15pm for them to get ready.However i was onli brought to the room at 5pm, a delay of half an hr. (i had made my bookings 1 wk in advance and during waiting time overheard them saying diamond peel machine not available as too much customer.) after getting in the room at 5pm. the lady cleanse my face and left me waiting for another 15 mins. when she was removing my blackhead, the procedure was over in less than 3 mins, and onli done on my nose. I was very unhappy as everytime they comments i had lots of blackheads all over my face, thus this time no exception either. In the ed my facial finish exactly at 6pm. No shoulder massage. I was veri pissed off as they should not have penalise me and cut short my time from 1.5 hr to onli 45 mins facial just because no machine available and next customer slot at 6pm??? lthough i did not complain to them at that time, but i felt i had enough of bodywellness. i will not sign up wit them after my session ends.