Hello all,
We are a newly-wedded couple who resides in the UK and had recently had our wedding ceremony and reception held in Carcosa Seri Negara, Kuala Lumpur in January 2014.
If any of you Singaporean couples have heard of, and are considering engaging the photography and videography services of Memoir Click Studio & Live Life Pictures from JOHOR, due to their considerably lower charges in comparison to the average market price, let me forewarn you - YOU PAY CHEAP FOR EVEN CHEAPER SERVICES with them.
Now, Memoir Click Studio deals with photography while Live Life Pictures deals with videography. One of the main reasons why we had engaged Memoir Click Studio was the fact that my other half is a photographer himself and would rather do the editing of photos - so really, all we are after is a photographer who would be willing to hand over all the raw photos for our processing (which not many top/experienced photographers would even consider). Memoir Click Studio, however, readily agreed.
When we had received the photos, much to our disappointment, the photographer had used the wrong aperture in quite a lot of the group shots resulting in out-of-focus faces, not to mention a lot of the photos were taken from an awkward angle which weren't at all flattering. To be fair to them, this probably reflects their cheap charges and like I said when you pay cheap here, you get cheap products which means in the end you get what you have paid for. Your wedding day is your once in a life time event, is it worth the risk for? You decide.
Now the most appalling part of their services has to do with the videography side (Live Life Pictures - Chong H** Y*** being the main videographer). To put simply, think endless empty promises. My highlight (same day edit) video which should have been delivered on the actual day itself, were delayed to a month later, and that was after much chasing and several stern emails. I was adviced by a videographer friend who works with Stories.my that the standard time frame to deliver the full length video is 2 months. I gave them allowance beyond their due date to complete my full video and I was then promised that my full length video would be done and delivered on so and so date, and again there would be no news from them for 2 weeks later until I questioned about it. Then I would be given the response that it will be delivered on so and so date, but nothing will be done about it. You get the picture.
As a client, nobody likes to keep chasing for things that should have been delivered on time and then to be given empty promises again and again. Especially not when it has to do with your wedding day! As my other half and I live abroad, they have agreed to deliver the CDs to my parents' address in Muar (which is also where this team is based). Eventually, after being messed about for weeks, I lost my last shred of patience with them and called them UNETHICAL. Within an hour, they quickly delivered the CDs to my address in Muar, not even bothering to hand deliver them to my parents whilst they were both in, but choosing to threw the CDs into the letterbox!!!
I can only conclude that this team of people (especially Live Life Pictures) are the most unethical, unprofessional, and unreliable wedding vendors I have heard of, who are incapable of upholding promises they have made to their clients and delivering their work on time. I had so much frustration dealing with them which could all have been avoided if they had practiced some work ethics! I wish someone had adviced me not to 'gamble' when it comes to choosing the vendors for my wedding day.
We are a newly-wedded couple who resides in the UK and had recently had our wedding ceremony and reception held in Carcosa Seri Negara, Kuala Lumpur in January 2014.
If any of you Singaporean couples have heard of, and are considering engaging the photography and videography services of Memoir Click Studio & Live Life Pictures from JOHOR, due to their considerably lower charges in comparison to the average market price, let me forewarn you - YOU PAY CHEAP FOR EVEN CHEAPER SERVICES with them.
Now, Memoir Click Studio deals with photography while Live Life Pictures deals with videography. One of the main reasons why we had engaged Memoir Click Studio was the fact that my other half is a photographer himself and would rather do the editing of photos - so really, all we are after is a photographer who would be willing to hand over all the raw photos for our processing (which not many top/experienced photographers would even consider). Memoir Click Studio, however, readily agreed.
When we had received the photos, much to our disappointment, the photographer had used the wrong aperture in quite a lot of the group shots resulting in out-of-focus faces, not to mention a lot of the photos were taken from an awkward angle which weren't at all flattering. To be fair to them, this probably reflects their cheap charges and like I said when you pay cheap here, you get cheap products which means in the end you get what you have paid for. Your wedding day is your once in a life time event, is it worth the risk for? You decide.
Now the most appalling part of their services has to do with the videography side (Live Life Pictures - Chong H** Y*** being the main videographer). To put simply, think endless empty promises. My highlight (same day edit) video which should have been delivered on the actual day itself, were delayed to a month later, and that was after much chasing and several stern emails. I was adviced by a videographer friend who works with Stories.my that the standard time frame to deliver the full length video is 2 months. I gave them allowance beyond their due date to complete my full video and I was then promised that my full length video would be done and delivered on so and so date, and again there would be no news from them for 2 weeks later until I questioned about it. Then I would be given the response that it will be delivered on so and so date, but nothing will be done about it. You get the picture.
As a client, nobody likes to keep chasing for things that should have been delivered on time and then to be given empty promises again and again. Especially not when it has to do with your wedding day! As my other half and I live abroad, they have agreed to deliver the CDs to my parents' address in Muar (which is also where this team is based). Eventually, after being messed about for weeks, I lost my last shred of patience with them and called them UNETHICAL. Within an hour, they quickly delivered the CDs to my address in Muar, not even bothering to hand deliver them to my parents whilst they were both in, but choosing to threw the CDs into the letterbox!!!
I can only conclude that this team of people (especially Live Life Pictures) are the most unethical, unprofessional, and unreliable wedding vendors I have heard of, who are incapable of upholding promises they have made to their clients and delivering their work on time. I had so much frustration dealing with them which could all have been avoided if they had practiced some work ethics! I wish someone had adviced me not to 'gamble' when it comes to choosing the vendors for my wedding day.
