Hi peeps,
I would like to share my experience recently. We heard pretty good reviews about this hotel, so we decided to give it a try and made an appointment with them. Violette was the first to respond to my email, I was quite happy about it because I saw many good and positive feedbacks about her excellent and friendly services. But unfortunately, we were assigned to Agnes.
We've only managed to meet the min. requirement for the tables.. Then we went down to see the ballroom with a wedding setup. I loved it immediately! Nice and long ballroom without pillars, everythin seems great, and ofcos the promo price was very attractive as well. So the usual, we had a chat and stuff, and we requested for the dayroom, but was rejected. But it was alright, we were still quite satisfied with everything.
Then I emailed Agnes and enquired on the possible PLACES for solemnisation before the wedding on the AD. We received one reply on the poolside package only which cost 400++. Due to budget, we wanted to have somethin that was FOC. So I went through the forum and saw a few suggestions like in the ballroom / bridal suite. So I enquired again, and I was told that we are not allow to use the ballroom for solemnisation because it'll only be hand over to us after 7pm. And again she suggested the pool side thingy and another option is during the march in. We felt kinda weird lo, like so restricted and not many helpful options given. Was it true that we can't use it until after 7pm?
Then we enquired on the day room again, and no reply was given until I emailed again and ask for an update, which finally she reply 2 days later. she said no because that perk was only given to couple during wedding shows. So I wanted to check with Rhi (rsan), is it true? We are pretty turned off by her attitude. She's so not interested in doing our business. The issue not is not about havin the day room anot, is the attitude that shes been givin us like..shes so mercenary, not helpful, and kinda like even if she dun do ur business, there're many ppl queuing for it, take it or leave it that kind.
Sigh... kinda sad that things turn out this way. We really like the place, but too bad we had to give it up..