And my reply to her:
Dear Michelle,
I had a wonderful evening that night because I enjoyed the company of my great guests & enchanted evening my friends had decorated for us.
I have been waiting for you to call/email me. At least you did and I am glad about this point. But I think there are simply too many areas that you did not attend to us to make the evening better and easier for us. We were so busying entertaining our guests and still have to coop with the messy situations, making us drop-dead after the event. As your friend and also an event coordinator myself (in the past lah), allow me to highlight these areas to you and hope that probably you could pay more attention to them in future to avoid any unhappiness…as you know, wedding is most important day esp. to the brides
1) Where was my additional chair in my hotel room? Despite all the reminders, I still didn’t get that chair.
2) Peanuts for cocktail, yup where are they? The 4 square cocktail tables looked so redundant without any deco and peanuts there. Serve no purpose at all.
3) Petals, great you prepared that for me and I didn’t use them very wasted. Very true but where are the petals? You didn’t hand/ inform us where were the petals and how would I know where to dig them out?
4) Table no number is 1st part of the story and after adding the table numbers according to the layout you gave to Jason was also wrong one. Jason had a different table layout as the one you emailed to me. All these made our guests shifted 3 times in order to get to their correct seats.
5) What about the napkins? My friends were so shocked to see BLUE napkins prepared for us…. But Jason was quick to rectify and changed them to brown napkins for us.
6) Cake-cutting table will auto change shape from round to square…..so magical….
7) What about the normal pool music that I requested to be played throughout the event after the march-in? They know what music was played? The country cowboy music from my CD after the march-in song.
8) My wedding cake….my dear brother-in-law baked it for us. Its ours, not given by Amara. We received so much praises on the wedding cake that nite and we really hope to have a bite but the remaining of the cake on the buffet line went mia after we sent off our guests. I don’t know why Amara is so special about clearing things away differently from other hotels. Normal practice will be staffs to pack the remaining cake and send to the newly-wed’s room.
9) There are more…..am too tired to recall every single bits………….
Michelle, on that day both my hubby and myself were so busy. We can’t be there to ensure all will be on the right track. And we believed that you will be there for us but sadly the truth is you are not. All these will not happen if you were there to check through the things. And I only spotted/heard that you were there twice. Once is to show your potential customers our setup and another time was to congrats us. I don’t really care how long you are there for us. Quantity means nothing to me, is the quality that I value. To me, a Wedding Planner is a very big and highly responsible title. A planner has to be there to ensure everything flows smoothly for the wedding.
Last but no least, I really enjoyed my wedding so whatever Amara’s incompetent areas I am not going pursue on that. But I am really glad you emailed.
Long long ah....dun yawn..hahaha... 
